Baymont by Wyndham Wellington

Don’t stay here! Racist staff, the guest service representative Carly was horrible. My son and I flew in for my graduation and was refused a room although we had a Confirmed reservation! She stated that HER system showed they were booked and the only rooms available were set aside for rr workers in case they needed them. This was late night, our first time here in a unfamiliar area and we were denied a room and was left to find other accommodation at night in a remote area. Worst service I’ve ever received, ..she not only put us in danger but her lack of consideration in a service based business is the worst I’ve seen!!!

The property told us the could not even provide coffee in lobby as water was not safe to drink. Hptel provide nothing but reasonably comfortable bed.

I LIKED THE LOCATION BUT IT WAS IN ILL REPAIR

I decided to stop in Wellington and I am glad I did. This stay was great in every area. The building looks great inside and out, the rooms are in amazing condition and the staff is friendly, helpful and caring. There is a 24-hour restaurant on-site (that I didn't try because there was a rib joint nearby). I was wondering how a small town could support TWO Wyndham hotels. I found out this is a railroad city and the crews stay here. That is an immensely positive situation, just like air crews. The rail crews are there only to sleep and get back to work and the money that flows into the hotel means everything is top notch. Also, the rooms are reasonably priced for the quality you receive. 10/10.

There aren’t many hotels to choose from in this small town. Priced a bit high considering there is no breakfast included or attractions nearby.

No breakfast

Great choice if you’re working in the area.

Location isn't bad.

Question if the room was really cleaned. The sink, mirrors and window were dirty. Also question if the bedding was washed/switched as there were small stains.

Location was good. Room was clean.

There was no housekeeping on our 2nd day. We were disappointed the hotel rooms did not have coffee maker. Baymont was advertised as having breakfast which it did not at this location. We booked a handicap room which ended up being on the 3rd floor and the end of the hallway. We expect a handicap room to be near an elevator or exit door.

I will say the good stuff first, the hotel was convenient for where we needed to be and the staff was friendly and helpful. Now, when we got to our room, we walked around and found dirt clods all over the carpet, like no one vacuumed the room. We also found a dirty towel still hanging on the bathroom door (they did come and take care of the dirt and towel). That night about 2:00 in the morning we were awakened by the cleaning crew cleaning the rooms in our hallway. We heard the vacuums running, and things being knocked around as apparently they were cleaning. When we said something to them, they said they are contracted with the Rail Road and are open 24/7? Aren't all hotels open 24/7? Anyway, we will never stay there again. If you are thinking about booking, maybe ask to have a room where no one from the RR stays close by, you may be woke up by the cleaning crew.