Extended Stay America Suites - Dublin - Hacienda Dr

Not a thing

When I arrived first thing I noticed was men loitering outside, it was around 10:30, then several Police cars were all around the property

Location is convention near the freeway there where the positives stop.

When I turned the AC back on it had a weird odor. The hotel employee came into the room and acknowledged that there was a smell from the AC. They told me it was “normal.” They refused to move me because I had already sat on the bed. I reported this within about 1.5 hours of checking in, and they still refused to move saying I had “messed everything up” (was sitting on the bed with my legs under the covers). Overall the whole hotel is very outdate, even the hall way had a smell, it almost smells like a thrift store or convalescence home hard to explain:

Being close to my appointment

There were spots that were not fully clean in the bathroom sink & shower. The toilet paper was already previously used

Good price

No breakfast options

I am a repeat customer. The feedback is being read and honored to solve the concerns. This continuous improvement mindset is very well appreciated.

Near TriValley Hospital

Handicap room was on second floor and fair distance from the elevator The shower connection came off the wall and the faucet was stuck requiring major effort to turn water on the the shower