Auberge Vancouver Hotel

We booked this hotel due to its great location after a cruise and its proximity to Waterfront station and transport to the airport. This, it certainly had and the size of our room was very impressive, but there are a few quirky things which let the hotel down. They have a great room service option from the lion pub that forms part of the hotel and associated club, but it stops at 7pm which was really annoying when after a long day we just wanted a meal in our huge room. The room is on the serface well equipped with a small kitchen area including a microwave, but there is no cutlery, no cleaning products, in fact hardly anything in the cupboards. The staff were imitially very helpful, however when I asked a reception for some cutlery they told me to go back tomthe room and dial '0', refusing to do this for me which I did only to speak to the same person. Not very helpful but a pleasant stay overall.

We stayed here for 1 night and it was a great stay. I was not expecting much, as the facilities are limited. The great staff were able to provide a few options for breakfast etc. Very useful if you are headed for a cruise, the Hullo ferry or the Canada Line to the airport, all a 5-10 minute walk.

Great location near waterfront and cruise departure. Hotel is clean and rooms are a good size

I created an account simply to leave my first review ever. This hotel is very unprofessional and unethical. Booked at this hotel at a very reasonable rate. They cancelled my reservation randomly because it was a "scam". They indicated they would refund what I already paid and could rebook at the current price, which is a thousand dollars more. I booked significantly far in advance because there will be FIFA games during the time I will be visiting Vancouver. It is now impossible to find a hotel at a reasonable price. The hotel said there is nothing they could do. So, to reiterate what I said in the beginning, this hotel is unprofessional and unethical. WOULD NOT BOOK.

I should have read the reviews here before booking with this scam of a hotel. They cancelled my booking with no notice but I can see they have availability just at a much higher price than I booked. They are after the most money they can get even if it means ruining tourists travel plans. Unethical, dishonest and immoral. Don’t waste your time!

This was a very unusual hotel we were given a suite which was very good with plenty of nice extras also a great shower and very nice toiletries but was showing some signs of wear it was in a great location but lacking in facilities like a restaurant or a proper seating area it seemed that one side was a hotel and the other side apartments

I loved the pool, where I could really swim compared to other hotels where it's usually smaller

The lobby was attractive.

The room was fine and the hotel overall would have been a pleasant experience. But we booked based on the fact that we would have a "city view" room, which we did not receive.

Good location: 5 mins walk to conference venue at SFU. Many nice cafes and restaurants within proximity. About 5 mins walk to Sky Train station, easy walk around downtown areas. Room: Spacious and well-appointed. Equipped with everything needed including a microwave and capsule coffee machine. The room was serviced and cleaned daily.

The air-conditioning was a little noisy. It would be nice to have a pair of room slippers for the cold flooring.

Location and very friendly staff

Decor was quite outdated in the rooms