Extended Stay America Suites - Dayton - North

We were sent to this location from another location without prior warning, and the product received here was not what we expected (and thought we paid for). A rather run-down location (e.g. carpet torn away in our room) the a two queen bed room we booked had the second bed tucked into a corner with no decent lighting etc. I was also bothered by several (extra) charges showing up on my credit card due to the transfer from the other side (that was solved within days though). As mentioned in the title, on a positive note, the pillows were good and staff friendly

Upon arrival, we were told that we were transferred to another site of the same chain - smells a bit of "bait and switch". I would have preferred to know this in advance and/or would have preferred to have a choice. I will rate the other site (presumably in much worse condition than the one we booked) separately

The location was good for us. We were visiting relatives and it was close to their home.

The hallways were dark. The bathroom door did not have a latch; therefore it was unable to close for privacy. The shower curtain was moldy.

We wore shoes because the floor made our feet dirty. Two lamps but one light bulb and an act of congress to get another. Two people but only 3 pillows on the bed so we asked the front desk for another pillow and was told there are no pillow to give so we went and bought an extra pillow. Told the night shift girl that story and she said all the girl had to do was go to the linen/utility closet and get one. Upstairs tenant stomped the floor all night and the air conditioner sounded like a jet. The bathroom sink and shower both backed up. Hallway smelled like trash and elevator was scary. The one bright spot was the night desk attendant named Lily I believe. The only person in the hotel that cared about the customers needs. She commended for the service she provided.

Never had such a hostile reception when I came to register. Was refused a room on the top floor, subsequently, the noise from the upper floor kept me awake all night. The grounds and hallways were littered and filthy. The room's floor was sticky

I don't like giving bad reviews, but this one serves as a heads up. This place had a sparsely attended front desk over the weekend with a grumpy intentionally illusive attendant (NOTE: Monday produced a fresh person with a smile her face). The hallway we were on had multiple dogs, one of which had to be muzzled because it was legitimately dangerous (it was in the hall when I came out in the morning and the woman owner had to jerk it away from me growling). I have a dog myself so this is not an aversion to dogs. Not exaggerating, the place smelled like manure and vomit. Our bathroom had no light, no sink drain plug, and a dangerous soft place in the floor by the air conditioner. The price was very good, but honestly the savings were not worth it.

It was economical, but not worth the savings

I like the calmness of the area and easy access to Stores .

DISGUSTING ROOM AND PROPERTY