Extended Stay America Suites - Dayton - North

When I arrived at the hotel the front desk clerk stated that they had a water problem and there were no rooms available. I would like a refund of any charges as soon as possible

The kind woman that checked me in was personable and friendly. She answered all of my questions, and I was made to feel welcome. The property, however, is in need of some updating. The locks outside the doors are not functional, so anyone can come into the building. The hallway smelt like marijuana. There were people lingering in the parking lot, looked like they were having a party?! I was worried about leaving my car in the parking lot. The room was fine; however, the refrigerator was so loud I had to turn it off in order to sleep. It was okay for a one-night stay, but I wouldn't seek out this hotel chain in the future.

I am unable to give an honest feedback about the room itself due to the fact that after having put in my reservation and paid for my room when I went to get my key I was informed that they didn't have my room yet it was still listed online for sale. The staff on duty seemed very disconnected she had seem like she there was no concern whatsoever for my situation she told me that my room wasn't there and she didn't have a room for me and walked away from the desk without offering any type of solution or any other help at all

The door lock didn’t work and had to have help everytime I came in and out…. Was very frustrating…..

The room felt dirty as there were at least two roaches crawling about. There was no waste basket in the room and the bathroom sink was plumbed in reverse: hot water was delivered when the faucet handle was turned to the right.

The room we booked was not cleaned. We had to be assigned to another room which did not have the correct size bed, but was what was available. The room was non-smoking, but the prior resident was a supposed a long term resident that clearly smoked. The room was clean but did smell of cigarette smoke. The hotel, outside and in places inside, smelled strongly of marijuana. Several homeless looking/ rough individuals hang around this hotel. This was a poor stay and i would not recommend this hotel. We would have asked for a refund on our room and stayed elsewhere, however, our check in was too late due to traveling. My wife and I were extremely dissatisfied.

Nothing

The condition of the property was unacceptable and we did not feel stay or comfortable there so we left

We walked into the lobby and walked right back out. The place is a dump. The person behind the counter could hardly speak English. I can only imagine what the rest of the place looked like. If I were Hotels.com, I certainly wouldn't have this place on my roster of places to stay.

The air conditioner was very loud as was the fan/light in the bedroom. Dresser drawers were broken. We reserved a king size bed and got 2 queen(?) . When I went down to talk to them, could not find anyone.

I had to change my room from a king size to a small seems like a full size bed, the receptionist was very friendly and sweet but I hated my room. The tub had rust in it so I didn't shower, the light vent was very noisy, the guest were outside loud all night playing music, the hallway floors were nasty filled with dog hair and the whole hotel smelt bad. My room smelled like a sewer on top of that my air conditioner was loud.