Larkspur Landing Extended Stay Suites Campbell

I didn't like anything... Bed bug infested and no refund policy... Rooms smelled carpet tore up staff in friendly and rude... They gave me room away after I paid for a week stay... Never will return ever...

There’s nobody there every time you check out

The front desk clerk seemed inconvenienced to check us in. She practically threw the key across counter to us. There Is a sign on the door that said food discontinued by the health department; which was not mentioned to us when when we checked in. When we checked out, the new front desk person said it was because the breakfast room was being renovated. We were not told that when we checked in. The hotel seems very worn. Carpets are dingy and dirty and it's very dark inside. All the lights are very dim. The room was very big and it was clean. But again very dark.

If you are staying here because of breakfast, pick elsewhere as they don’t offer it even though the website says they do. The stay was nice, staff were friendly and the room was adequate. An overall good value and a great location.

The room smelled really ….. bad and there were ants in the bathroom. Spider web across the kitchen. There was a chair in the room that was really ….. scary. Service was great but hotel was just not maintained. Also it said free breakfast but there was no breakfast or coffee when I checked the first morning.

The courtins were falling down. The windows were so dirty you couldn't see outside, there were no light drapes so I could open the heavy ones and not be seen. The coffe maker didn't have a pitcher to make coffe. Everything else was ok.

Room has no connections to charge phones. Fruit flies in the room - probably killed a dozen of them. Windows (overlooking noisy street) very dirty. “Continental breakfast” - not being offered - dining area “under construction.” Booked a “room with breakfast” but front desk said bc booked thru Expedia they wouldn’t knock $ off the price for not having breakfast as promised. VERY noisy full-size refrigerator in the room - without earplugs would have been impossible to sleep.

I picked a hotel that had free breakfast because we have 4 kids and really appreciate the convenience. Checked in at 6pm to find out they won’t be serving anything for breakfast- not even coffee! 3rd story windows opened all the way and had no screen(probably a violation of CA code and unsafe for the kids). Many areas in poor repair.

The room was clean and the kitchen was nice to have. However, lots of trash in the cans in the hallways that wasnt cleaned up. Only 1 working elevator. However my biggest issue is that I left behind my airpods and did all the foot work they requested, including buying a shipping label and paying for a pickup to have them returned, however "the airpods are missing now." I was supposed to hear from the manger about a resolution, which hasnt happened, its been weeks now.