Racquet Cuernavaca

Beds are good. Ambiance is excellent. Cleaning is very good. Bathroom door didn't close. Some maintenance is required.

Hotel was beautiful!!! Decor was antique but tasteful, staff was very friendly and food was great, I had the buffet brunch on sunday 9/17 . I’m just sad I didn’t have time to enjoy the pool or the spa.

El lugar esta muy bien, habitaciones viejitas pero limpias. La alberca caliente y excelente para nadar. Todo iba excelente hasta que tomé el buffet de la mañana, pregunté el precio, me dijeron $250, asi que dije que si, pero al pagar cada buffet tenia un precio de $350 (el mesero se equivocó en darme el precio inicial), por ese precio el buffet no vale la pena, sal a desayunar fuera. La comida no es la mejor pero cumple. Si vas al hotel es por relajarte y jugar tenis o nadar. Only.

Excelente customer service

The rooms need updating

The hotel is surround by trees and mountain good weather.

The property is ok. The furniture linen and facilities are old and need maintenance. The staff and prices are great. The room cleaning was not too good. We found a cockroach and a spider when we arrived and we noticed that housekeeping did not sweep or mop the bedroom.

This is a wonderful hotel, beautiful gardens, great food, excellent service. It is only 50 min from Mex City and you are transported to paradise.

This is a nice feel of inner Mexico, not Cancun destination. The hotel is located in Rancho Cortes. The central building is a beautiful mansion with courtyard built in 1930s in Spanish Mexican style. Most of the hotel are one story concrete structures built around 1960-1970s. There are few buildings 3-4 stories high. The units have authentic Mexican feel, but are not renovated to Hilton or Marriott standard. The courts at the hotel are hard surface and very well maintained. The food is authentic Mexican food. Most of the staff doesn't speak English but you can always find someone who does. If you want to go outside, the best option is to order Uber. Taxis are not recommended, as you don't know who you are driving with, plus they charge you twice the Uber price because they see an English speaking tourist. We had a nice time in Cuernavaca!

The property was full of nature and very quiet.