Luna Palace

The staff was very friendly and helpful. And the rooms were nicely furnished, but the setting and the views are the best part!

1.- no hubo servicio de maletero al llegar. 2.- no me incluyeron el desayuno en el paquete que porque no lo solicité, pedí pagarlo en ese momento y no aceptaron. 3.- El servicio de limpieza no incluye el balcón? desde que llegamos estaba sucio de "popo" de palomas, y cada día aumentaba, NUNCA LO LIMPIARON EL BALCON. 4.- después de tres años, cambiaré de hotel.... gracias

La vista del master

Los restaurantes muy poca comida

We loved the size of the room. There was plenty of space for two adults and three younger children. The beach was good, with soft sand and plenty of room to play. The kids liked the 3 slides into the pools. We did the breakfast-included plan and the breakfasts were good.

The location wasn't bad but it was a little further from the malecon than we liked. But there were lots of good restaurants near the hotel.

First time in MZT and the Luna Palace. We got a better room than we had booked and it was on the 3rd floor with a great view off the bedroom balcony to the ocean, two queen beds and a separate living area with couch, Smart TV, table to eat at and a well equipped kitchen. AC worked adequately but was noisy so we ran to cool down at night then shut off for sleeping. The hotel is at the north end of the Golden Zone and is a very quiet area at night so we had great sleeps. Always hot water for morning showers and all the plumbing was fairly new and up to north american standards. We did all inclusive and it was fine. Breakfasts were hearty with an egg station for easy over, huevos ranchero or omelets, plus the side dishes of mexican dishes and tons of fresh fruit. Lunch and supper were an a la carte menu which got repetitive, however one could walk a few blocks down the street to the other Palace Hotels (Pacific, Oceano or Star) and partake in their buffet and restaurants as part of the all inclusive. So lots of good meals were had. The staff in all their hotels are first rate, so helpful and full of energy and humour. The pool was heated a bit and nice to relax in. The beach for miles out front was lovely sand and great for long walks. As noted by some reviewers, the entertainment was limited but that suited us as we wanted peace and quiet. There were lots of fellow Canucks of similar age, so good stories to share. The bar was well stocked with a decent selection, with the Tequila Sunrise and Bacardi Black being our favorites.

As noted the AC was very noisy, but did work okay. The Smart TV had a million channels, but we could only find 4 that had English, so difficult to watch any movies or find news.

Las instalaciones cuentan con el confort del hotel más la cercanía a la playa. Los alimentos son buenos y el personal amable.

Me hubiese gustado más variedad en las actividades que ofrece y a su vez más personal para la supervision de las mismas.