Country Inn & Suites by Radisson, South Haven, MI

This was a pretty atrocious experience. Went to check in at 10pm and had 2 rooms reserved. No rooms were available and the girls working at the front desk didn’t have permissions to swap us to different rate rooms. There were old mattresses laying in the parking lot. Bed bugs perhaps? Eventually they had 1 room ready - there were stains all over the carpet, the room smelled awful, and there were 2 centipedes in the bathtub! My friend was shown to his room where the front desk attendant was remaking the bed with the same sheets that had been on from prior guest, but they had “only laid on the bed” - a dirty pile of towels on the ground. Y’all it was so bad. We couldn’t stay. The girls at the front desk were absolutely set up for failure by management. I was refunded for the rooms, which ai appreciate, but woof - that was nasty!

Rooms are dirty and tv doesn’t work and staff wouldn’t help too fix issues. Property is very dirty and loud and out dated. Would not recommend 1/10

Staff was great. Friendly.

The hallway smelled like vomit. Like strong and filled the hallway.

Clean, quiet, nice staff.

They gave us a late check-out time when it came up unexpectedly

maybe more options for drinks and/or snacks

Reasonable price. Understaff.

Hotel was very quiet.

Rooms were pretty gross. A lot of people I was with had mold in their rooms. Other hotels in the area - I would definitely choose somewhere else

Run down dirty elevator needs attention the whole place needs to be updated mold in the shower, ac unit had mold. Water stains above the bed. Bathroom door wouldnt latch. Would never book there again. Zero stars