The GrandResort – Limited Edition by Leonardo Hotels

I m Expedia Gold member..when i arrived to hotel i dod not feel any advantage of the gold membership. When i was checked in,reception staff never ask for room upgrade and they did not delivered bottle of the wine into room. So, check your cooperation more closer.Besides hotel facility good and clean.

Amazing

The hotel in general was clean and has all the facilities needed, the staff at the bars and the guest relations were excellent especially jaqlene. But! The reception staff was terrible, for 2 days in a row we asked them to have our room cleaned with almost no help. During this time we came to the room after several hours at the pool to find out that our room was not cleaned with no clean towels. The other downside the hotel was far from the city, and we had to take taxi and it was very expensive! Try to use bolt because it’s half the price, we asked the reception desk for uber or bolt and we were told that there is only regular taxis, on our last day we found out that there is bolt in the city and we also found out that the hotel get commission from taxi orders.

The hotel stay was really amazing, the facilities speak for themselves from all the photos but for us, it was the 5 star service of the staff. So professional, friendly and polite. Nothing was a problem for them. A particular thank you to Biru in the ice cream shop, Sotiroula and the breakfast restaurant manager (I can’t remember his name) a d the executive chef Vasilis. They were all amazing to us, so helpful and accommodating making our stay so much more enjoyable because they looked after us so well. It was exceptional and I can’t wait to come back. Thank you all to Jamie for helping us whenever we had a question or request - again so helpful and amazing. 10/10 hotel.

We stayed here for a few nights as we had to attend a family funeral. We thoroughly enjoyed our stay. Free ample amounts of car park space available. The pool and private beach was immaculate. The food was superb and the staff are so attentive and friendly. There was live music every night by the bar/lobby area which we enjoyed. The breakfast was always plenty and good. They recently spent 45 million pounds on renovation so everything was brand new and clean. We really enjoyed our stay and would easily return. The spa was ok, I’ve had better.

Very simple hotel , maybe good for family vacation / although a bit over priced for its services. Not feeling like returning to it again

We had a fantastic 8-night stay at the Grand Resort Hotel in Limassol with our family of four. Everything—from the food to the service and overall quality—was excellent. We highly recommend this hotel and will definitely be returning. Our kids had a blast with the daily entertainment, and we want to give a special thanks to Stefan from the entertainment team. He was incredibly friendly and made our kids' stay extra fun. A big thank you to Margarita at the front desk for her professionalism and warm, welcoming attitude. We also want to express our gratitude to Victoria from the Pam Restaurant, as well as Baryn and Subin from NEERA POOL BAR, who were always attentive and helpful throughout our stay. Lastly, a huge thanks to Anatoli, the lifeguard, for keeping everyone safe at both the main pool and the swim-up pool. Thank you to the entire team for making our stay so memorable!

Good

They didn’t recognize I am good member with Hotels.com. They didn’t accept to give us any upgrade nor late check out as they wanted to charge us, eventually they gave us 1 hour only. We didn’t receive the bottle of wine. There was a lot of confusion where to eat at which restaurant since we were all inclusive guests . They are very slow in servicing drinks at the pool, takes on average 20-30 mins each time we need to order a drink.

Property was very beautiful. I really enjoyed my stay. I only have one complaint, the gym hours of operation. I would have appreciated a 24 hour gym. Other than that, perfect stay. The women employed at the gym and spa were great. Great customer service.