Microtel Inn & Suites by Wyndham Kansas City Airport

The room was filthy, especially the carpeting. Lavatory and shower faucet in disrepair. Mold on the shower curtain. Black mold arount the top of the toilet tank. Toilet did not work properly all the time. This property should be condemned for it filthy and unsanitary condition. Kansas City Health Board should be notified and this hotel shut down!

I booked my hotel room before time and when I got there he said I wasn't on there and the money already came off my card and I had to go get me another room I haven't received my money back I would like to have my damn money back

Well not bad.

It was basic while being inexpensive.

Dirty

Dirtiest place I’ve ever seen. Room smelled like smoke, carpets were disgusting. … I slept in my car, then canceled the last two nights (awful hotel management refused)

Cost: Price reflected on Hotels.com not the actual cost. The property charges additional fee for using a third party booking site. Had an honest price been used, this property would have been lower in search results sorted by price. Check-in: Online check-in before arrival saved no time. Upon arrival they still took a copy of my ID (in addition to the one uploaded online). They charged a $50 deposit against my credit card again, in addition to the one posted by the on-line check-in. They still made me agree to the same terms I agreed to online. The pre-arrival check-in online was a waste of time and probably cost me time overall. Room: Carpet felt damp throughout my stay. Bathroom faucet ran a constant stream and could not be shut off completely. Security: Lock and access card reader were completely missing from the exterior door at the end of the hallway, allowing anyone to enter without going through the lobby. In summary: I will book elsewhere next time I visit the area.

Great bed.

The bed was perfect. I was exhausted and it was ready!

This was the worst stay. Please check my chats with hotels.com. The room was the worst and I was not allowed a refund or a room to switch. I checked in at 10pm or a little before and was not allowed a refund. Or a room change. The room smelled like urine terribly bad disgusting. I asked for a change in room and was told to meet with management in the morning after 9am and I would not be allowed to check out or obtain a different room. The room was also very dirty the door to parking lot was also broken insecure and left open. The hotel was very dirty. I was hung up in by the owner when I asked to change rooms and get a refund. Worst stay ever.