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7 / 10 Guest Rating

Extended Stay America Suites - Richmond - Hilltop Mall

3170 Garrity Way, Richmond, us

Extended Stay America Suites - Richmond - Hilltop Mall - main view

About the Property

Convenient Extended Stay Accommodations

Fully-Equipped Kitchenettes: Each room at Extended Stay America - Richmond features a kitchenette with a stove-top, microwave, and fridge for your convenience.

Complimentary Grab-and-Go Breakfast: Start your day right with our free breakfast including breakfast bars, muffins, hot cereal, coffee, and tea.

Ideal Location: Explore nearby attractions like Rosie the Riveter Home Front, Six Flags Discovery Kingdom, and Fisherman's Wharf during your stay.

Book now for a comfortable and extended stay experience at Extended Stay America - Richmond - Hilltop Mall.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Laundry
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good670 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness5.6
Service8.6
Location7.7
Room Quality7.1
Amenities6.6
Value for Money6.6
Food and Beverage6.1
Overall Experience7.6

Select topics to read reviews

K
KianausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Worst Nightmare weekend stay ever"

1.0

Don’t use the microwave it will light your food on fire, bathroom was not clean and looked grimy and greasy… Poor professionalism and lack of respect for their customers. They don’t care about you at all, they just want money. The vending machines are way too expensive and the “included morning breakfast” was under bare minimum for the price you pay… Only good thing was a small cup of coffee. An Addition to the horrible experience you’ll have with the building, Men And Homeless lingering outside at all times of day and night, and was harassed by a guy that wanted a ride from me when I was only just getting my charger from my car. People Leave the door open with rocks and keep it edged open making it feel very unsafe and anyone can just walk straight into the building without a keycard. They extra charge you when you get there for extra towels and pet fees were outrageous when booking online/ no one notified me extra charges upon arrival and before departure/ when checking out. DO NOT RECOMMEND, NOT WORTH IT!!

Helpful?
J
JulieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"I'm"

10.0
Helpful?
Y
YoungbloodusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
Y
YoungbloodusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
Y
YoungbloodusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
Y
YoungbloodusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
C
ConnieusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"The room all in all was comfortable. It could use a little upgrades like the refrigerator and the showerhead. Otherwise"

8.0

The lil kitchen was a plus and bed was comfortable

The showerhead was broken and again didn’t get the utensils I needed

Helpful?
C
CarolinamxMX
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0

La comodidad

El olor del pasillo

Helpful?
G
GLADSTONEusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0

The breakfast

Helpful?
S
SavannahusUS
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"No complaints about my stay."

9.0

Staff were friendly. Room was clean. Location was convenient.

Needs more television channels

Helpful?
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