Springhill Suites By Marriott Metro Center

Very beautiful, clean and friendly service

Love the no pet policy! Very clean hotel and very nice staff! Room was spacious and clean! Elevator is broken , but we ere on1st floor!

staff was real helpful and attentive. got me checked in fairly quick. would come back when the chance presents itself

I always have enjoyed staying at this hotel. But this visit from Monday to Sunday was a bit challenging. The elevator was out, we were on the 2nd floor and the ice maker was not working on the 2nd floor and had to go down for ice. I did eventually get ice bags and kept them with as i come and go and would just get ice on the way back to the room. This would be my 3rd stay. I will try them again and determine any future stay from there. I won't let this one visit with a few issues deter me. I was there for my church Holy Convocation and its only 2 miles from the church

My husband and I had a great stay! The elevator did not work, however they did waive the parking fee due to that inconvenience. Rooms were very nice and clean and the pool was very enjoyable as well, would stay here again!

This stay was very disappointing. From the broken TV, to the broken, laundry facilities, broken elevator, dirty stairwell, poverty stop breakfast, and the staff’s lack of motivation to address any of the problems, made this experience less than desirable.

Elevator was out and couldn’t cancel and get a refund after several tries.

Clean and spacious

Front desk was friendly. I personally didn’t like that we were expected to pay for parking in the hotel parking lot. Luckily and unluckily, the elevator was out so they waived the parking fee. Room was fairly accurate to the picture but did feel a tad dated in certain aspects. Overall pretty good no big complaints.

Sink did not drain at all when i got there. I left it like that and did no tell the desk because i should not have to. Service was fine, could have been cleaner. Night shift lady was rude as i have a broken hip and asked how much something was and she told me to “bring it up here” to someone on crutches w