The Barn Hotel & Spa

Staff were friendly, but hotel was abit dated. Ok for 1 night stop over.

Having stayed at this property before, I was looking forward to my stay. However, it was obvious I was given the worst room in the building after having paid the same as my colleagues and seeing their rooms. My room was upstairs, bed was soft with springs sticking out and you could hardly swing a cat in it, unless you wanted to sleep in the cupboard which was huge. The whole room was extremely tired, grubby and extremely warm. Linens and pillows were cheap and uncomfortable. My bath towels had holes in them. I could get no hot water in the evening (rushing to get down for dinner). I had to run down the corridor half wet to my friend's room to get a decent shower. My friends however, had perfectly adequate refurbished rooms, leaving me feeling like the poor relation. At £90 a night, I was expecting and should have received more. I expressed my disappointment on check out politely, and was told that the Manager would be in touch. This was over a week ago. Avoid unless you like a lottery.

The staff were very helpful. Jane at breakfast was amazing and helped us out at breakfast.

We booked a little stop over on our way further up north during the school holidays. The hotel could do with a refurb and upgrading but it all in all, we couldn’t complain about the service provided by the staff. We especially received good service at breakfast time by Jane who was very helpful. Swimming, sauna and steam room was good fun for the kids and all of us.

Friendly and very helpful staff. Thank you

Great stay. Superior room was very spacey. Very clean. I had easy access to swimming pool in the mornings and evenings (didn't choose to go during the day). Swimming pool wasnt too busy and the spa staff made sure they were monitoring numbers. Breakfast was lovely.

Property is ok from the outside, very run down and old on the inside staffed by very uninterested staff. Burns in the bath and carpet, basic and old furniture in the room. And the bar charges over £7 for a pint of beer. Decent sleep, but won’t be returning.

Friendly staff and quiet

very good all round second tome we’ve been and would come again

Check in was fine, it all went down hill from there though. Upon entry to the room I was faced with the most awful smell of damp not to mention all the dusty dirty surfaces and cracked ceiling (room 810) I quickly informed the hotel reception who advised me they were almost at capacity but they’d see what they could do. They moved us the room next door which was better but still not great. We had traveled really far and decided to freshen up in the shower of course using the towels that were provided, we then attended an event. The next morning before leaving we of course wanted to have a shower, I called reception from my mobile as no telephone was provided in the room. I politely asked for two towels one for each of us, to which I was refused. I asked why I couldn’t have towels and the lady explained they do not replenish the towels. I then explained that we had used them the previous evening and she still refused. I was so shocked! Overall a terrible experience and I wouldn’t recommend this hotel at all.