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9.2 / 10 Guest Rating

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Fracc. Laguna Mar SM. 7 Mza. 75, Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres, QROO, 77400, Isla Mujeres, MX

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive - main view

About the Property

Discover a tropical paradise at Zoetry Villa Rolandi Isla Mujeres Cancun, where relaxation meets luxury.

Indulgent Spa and Wellness
Pamper yourself in our serene spa, offering rejuvenating massages and body treatments. Unwind in bliss after a day by one of our three outdoor swimming pools, or retreat to our private beach for sun and serenity.

Gourmet Dining Experiences
Savor exquisite Italian cuisine at Casa Rolandi or enjoy 24-hour room service for your convenience. Join fellow guests at our complimentary daily reception or sip a refreshing cocktail from one of our three bars/lounges, cultivating unforgettable moments.

Comfortable and Modern Accommodations
Rest in one of our 35 elegantly designed guestrooms featuring LCD televisions, complimentary Wi-Fi, and luxurious private bathrooms. With amenities like laptop-compatible safes and free local calls, your comfort is guaranteed.

Don’t miss the chance to experience a luxurious getaway – book your stay at Zoetry Villa Rolandi today!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional100 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

P
Philip
Verified booking
partner
Standard Room
Stayed in Apr 1, 2024

"Exceptional"

10.0

We loved our stay at Villa Rolandi. Very attentive staff, two great restaurants, lovely amenities. They are about to undergo remodeling so there were construction noises during the day. That was the only downside, and it was slight. We would come back!

Helpful?
P
Panagiotis
Verified booking
family
Standard Room
Stayed in Mar 28, 2024

"Exceptional"

10.0

Nice Hotel

Helpful?
J
James
Verified booking
partner
Standard Room
Stayed in Mar 18, 2024

"Exceptional"

10.0

Love Zoetry, The staff Leo, Jorge, Ivan the service is exceptional all the people that servers us phenomenal. The place is a paradise I cannot wait to go back in 2025 when it will go through a renovation. The food was excellent, music, the beach so nice.

Helpful?
D
Doug
Verified booking
partner
Standard Room
Stayed in Mar 14, 2024

"Exceptional"

10.0

It truly was a home away from home!

Helpful?
E
Eric Matthew
Verified booking
partner
Standard Room
Stayed in Mar 7, 2024

"Good"

6.0

So, most staff super friendly and helpful. Other staff have no idea what they are doing or treat you like your you are not worth there time. All Restaurant staff were very good. The only people I saw swimming were the people doing laps for exercise, pools were very cold. The one salt water pool that is heated is falling apart. Tiles on the floor of this pool or guest are putting the tiles on the outer shelf of the pool, not what I expected for the amount of money I spent. Rooms are a little dated and can be dangerous at night. There are 2 steps going down to the in room refrigerator, I was very cautious at night because it is dark in the room. But, I did see someone that got a severe sprain and needed a walking boot the rest of the trip. The last and worse thing that happened to us. The day before we left, we were told we getting transportation from Zoetry resort to The Dreams resort on Cancun (this is a sister resort). From there we were to be picked up and taken to the airport. On the day we left, it was very windy and the sea was rough, so they sent us on the ferry instead. We specifically asked if they made arrangements for us to be picked up at the ferry port to get to the airport. We were assured that everything was taken care of. We waited at the Ferry port for 1/2 and started getting worried. We called the transportation company and we were told they never were told to pick us up. So, we ended taking a cab and were extremely over charged. $80 us

Helpful?
M
MANDIE
Verified booking
partner
Standard Room
Stayed in Jan 27, 2024

"Exceptional"

10.0

Wonderful staff and service.

Helpful?
J
Julie
Verified booking
partner
Standard Room
Stayed in Dec 31, 2023

"Excellent"

8.0

The staffs are very nice and friendly, and the restaurant for dinner is excellent. Definitely recommend it to my friends.

Helpful?
M
Megan
Verified booking
family
Standard Room
Stayed in Oct 16, 2023

"Exceptional"

10.0

The facility, rooms, pools and beach are clean and beautiful but the best thing about the hotel was the service. The entire staff was beyond helpful with everything. They were extremely friendly provided amazing customer service. I will definitely be back!

Helpful?
L
LINDA
Verified booking
partner
Standard Room
Stayed in Sep 25, 2023

"Good"

2.0

We had to change rooms 3 times within 24 hours. AC issues. Our first room registered 82 deg and after 8 hrs they kept saying just give it 15 more mins! Finally moved us to another room at 10 o’clock at night and that room wasn’t much better. Finally the next day around noon we got a room with decent AC. The balcony was nice but dirty and the chairs were about to break.

Helpful?
E
estela
Verified booking
family
Standard Room
Stayed in Sep 15, 2023

"Exceptional"

10.0

Food and service are beyond excellent. The resort needs a face lift.

Helpful?