Sandman Hotel Victoria

Location was convenient. Has a nice pool in parking level. Hotel doesn't offer breakfast. However Denny's conveniently located outside of Lobby, staff at Denny's are very friendly.

Day time staff are friendly. I can not say the same about night auditor. I checked in pass 10pm with my 6 and 7 year old. Quickly showered since we arrived late. I found out hair dryer wasn't working, so I called front desk, only night auditor is present at the time. He said he'll check and call me back, which he never did. I called again, he said he doesn't have any and will let me know in the morning (hence, I should let my kids sleep in wet hair). Then I started tucking my kids in bed, that's when I found pee on the blankets, big yellow stain. I'm sure it's pee, don't ask how I know. I went downstairs ask for new blankets. That's when he opened other empty rooms to let me pick the ones I like. I can not say they all look clean and why can't I take the hair dryer since the room in unoccupied? Before I let him go, I asked him to let the manger know about the incident in the morning. He chuckled and said "of course, of course". I wasn't sure if I've just asked something unreasonable. For the remaining 4 days and 3 nights we spent at this hotel, I've never heard from the manager or anyone. No apologies, none...

Great experience and very welcoming location. The room was clean, well appointed and nicely furnished. The room had a sitting area, kitchen, table for dining, and a seperate area for the bedroom, with very comfy bed and pillows. The decor was tasteful and it was nice to see updated decor that has just the right amount of furniture. The staff were friendly and engaging. The exterior landscaping was very well taken care of and compliments the hotel.

Staff was friendly building and room was clean

Beds were very uncomfortable At around 5 am the smoke detector started to alarm fault. 3 loud chirps every couple minutes. Went to front desk and informed the clerk. Said he would get Maintenance to look at it when they come in at 7 am. We then packed up and left

very friendly and efficent staff - wonderful pool - good taste in redecorating rooms - bathroom well designed as I don't need a handicapped room but I do need solid support in the shower. Great location and parking

everything was great

Nice staff, ok location, clean room.

For the amount of money you pay, you expect the hotel to be above the average. However, even though our room was pretty clean, there was some very bad smell and most the pool facilities, like hot-tub, were kind of dirty.

I loved the location. There was a convenience store right next to it, a Dennys connected to it, buses right in front of the building, parking included, kitchenette in the room, xtra blanket and pillows for the pullout couch, it was in town, so everything is in walking distance, great price for location and everything it offers.

The room was a little on the dim side and with being able to cook in the room it would have been nice to open a window a little bit to air out the room. But those were literally the only cons. I very much appreciated this hotel.