Extended Stay America Suites San Jose Edenvale North

It was not a good experience. It’s basically a transient hotel, with a very sketchy clientele…some a little scary, with dogs in the halls (they allow pets). The floors are filthy in the public spaces; rooms are old…no amenities of any kind; only one plastic glass; the kitchen had nothing; it was sad. There was a full laundry (part of the reason I booked the hotel) to handle a large amount of laundry from a cruise that ended a couple of days before. We were going to Monterey the next morning and wanted to get it done before we headed down.👍 When I went down to the laundry, there were no cleaning supplies available…they said they stopped providing awhile ago. I had to pressure the staff to get me some soap to use from their on site laundry, so I didn’t have to leave and find some. They were nice and did, but as I was doing the laundry, the staff came in and removed the signs that said supplies were available…and it looked like they had been there since the property opened.😵‍💫 In the old days I would call it a “no tell motel” by its appearance, and the folks in the halls. Completely not recommended it for folks to stay…😣

Ty be lady was so sweet. She let me check in way early and just the sweetest thing. I want to go back and say hi. And she was a bust bunny by herself on graveyard. The hotel is lucky to have that type of quality service for graveyard. 100 stars. Blonde lady

Some doors didnt work with my key card but oh well

No breakfast closes to early 9am. No pillow. No tv remote.

The hotel needs a lot of work

The rooms were very roomy had that home filing..

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The area and close to everything

The bathroom faucet to the shower was broken and the room smelled like dog