SpringHill Suites Phoenix Downtown

La amabilidad de su personal

Todo excelente

I like that the facility offered breakfast and the room was very clean. I did find that some of the staff felt overworked. They were helpful with the exception of the lady that went to the pool.

I did not like that the pool was dirty, and as we were starting our day in the pool we were asked to have appropriate swimwear which my children did, also was asked what room number I was in at that moment I felt targeted that I was the only one being asked when there was multiple families in the pool. I asked the staff if she was going to ask everyone or just me and then she assumed that all 10 kids in the pool at that moment were mine when I only had four. She then proceeded to say oh they're not yours. That right there left me not wanting to go back. When I asked the staff for her name she refused to give it to me because she realized she had made a mistake.

Clean and nice nice pool

Quiet

Airport shuttle was very nice Above average breakfast

I like that the hotel was clean, and the service are really nice.

Just one thing only fix the phone number on your location because when I was trying to call the place the phone wasn't ringing and I found that phone number on Google Maps +16023079929