SpringHill Suites Phoenix Downtown

The facilities were suitable.

I gave special instructions upfront, shared my business card as well and requested an invoice on my company name based on the credit card used to pay for the stay. None of the staff members followed my request even after acknowledging the request.

Finishes were a bit worn. Need a minor renovation. Staff was excellent Shuttle drivers were the best ever

More or less convenient downtown location. The receptionists were noncommital

Close by lots of restaurants and Chase field.

Small rooms and tiny bathrooms for 3 people. The shower dripped the whole time and parts of the shower looked like something was pulled off the wall and not repaired.

This hotel is very nice, the breakfast was very good, there are many transportation options from the hotel (scooters right outside or Waymo easy to catch), the area around is walkable too! Lots of dining options nearby, we tried Blanco Cocina and Cantina (SO GOOD), and the Chase field is super close ! There's an ice machine near each entrance and water to fill bottles, and we got to enjoy the coffee bar on the days we had to head out before the breakfast buffet was open. My only issue was, I didn't think the bed was super comfortable, just very firm. But some people enjoy that! Additionally, they were down to one elevator, which wasn't really an issue, unless it was during peak use time, like after breakfast , around dinner. Overall though, no issues, the staff was very friendly and we enjoyed our stay !

Clean room and facilities, friendly staff, comfortable room and bed. If I’m in the area will definitely stay again!

The suite was nice and large. Bathroom a bit outdated, the tub faucet leaked a bit. Bed was comfortable. Really liked the pillows!

Great service!

This was the worst hotel for an overall experience. From the inattentive front desk, the smell in the room of wet dog, the mold in the shower and finally the lies the front desk said regarding the wrong size room our reservation was for.