Fairfield Inn and Suites by Marriott Nashville Smyrna

Excellent location, safe, plenty of parking. Well maintained room. Great breakfast with a lot of choices; fitness center larger than normal. Superb and friendly staff. Located on a bluff, we enjoyed walking around the motel and checking out the scenery. we primarily stay at Marriott properties, and this was one of the five best I've ever stayed in.

Older property and it shows. Tiny, slow elevator (1). Super low toilet. Creaky floor. Tub instead of stand-alone shower. Not ideal for older folks. It was clean and included breakfast. Good sound-proofing. Nice staff. Needs to be updated with new bathrooms sized for full sized Americans. Would not recommend.

I didn’t like that there was only one entrance point, the elevator was sketchy but other than some stained or broke tile the property wasn’t bad. When I first arrived I had to call the property in order to get someone to come to the front desk just so I could check in, mind you it was only 4 in the afternoon. There was no luggage carts out. We got to the room and it seemed ok but I’m glad we brought our own blankets and pillows because we found several stray hairs on the bed. There were dirty towels left in the bathroom, even though we had 5 guests there was only 3 clean towels. When we went to get more they gave us pool towels. We used the pool the night of our stay but it was clear the next morning it hadn’t been cleaned because another guest(s) left eaten sunflower seeds and towels on the floor, and trash on the tables. When we were finally laying down to go to sleep for the evening, we pulled out the couch bed and there was a dirty sheet and pee pad on the bed! When I went to the front desk to inform them I needed turn down service, the same gentleman who checked me in was who I spoke with. He came in collected dirty towels, dirty sheet and pee pad, and left clean linens WITHOUT MAKING THE BED. Isle was the name on the card for cleaning our room, I think more training is needed. The morning staff was much more attentive.

Hotel elevator works limitedly. Website needs updated to state hot tub permanently closed. Pool is freezing cold. Hotel looks nice from the outside but not very clean. Staff on duty was great and tried to help with being accommodating and friendly.

Very nice peaceful stay

Easy access and friendly staff

The oatmeal bar was great, but the scrambled eggs were not cooked all the way. Very mushy l.

I booked a walk-in shower but didn’t receive upon check-in, the bedside table lamps did not work would not charge phones The only outlet that worked was on the wall far away from the tables. The television was broken over half of the screen was blue tinted by the time front desk come to check it out, stated that she would have to put in a request to maintenance and we would have to wait around. I did not want to do that. It was very late afternoon, so we just bullet dealt with it.