Quality Inn Albertville US 431

Here for work. AC is trash and after 16 hours of welding in the sun the last ting I want to do is sweat to sleep

The absolute worst hotel I've ever stayed in. The pool is closed even though it was advertised open, the property is falling apart. The rooms are disgusting It has a smell of mold, in the bathroom the ceiling falling apart, AC units not working asked if we could switch rooms or bring a fan, we were told no fans and the AC unit would work if we left it on (which we had turned it on left for over 4 hours came back still hot and all kids sweating after an hour being back so we demanded another room and that AC was somewhat better but kept cutting off through the night and they even put someone else in the other room we left that the unit didn't work without fixing it. If there were any other hotels in the area that had availability I would have paid to have another hotel room but more likely wouldn't allow us to have our money back. Absolutely do not recommend.

The pool has been closed for over a year! The only guy who seems to work there tried to tell me it’s been down for a couple of months but they were going to open it soon. Total lie. The room smelled bad. The breakfast was a joke!! And they only had 3 towels for the room. It was not a pleasant experience. I would not recommend Quality Inn.

Location to event

The room, paid for a double room double bed and it was not. Bathroom was falling apart, tv constantly lost signal. Pool was closed, after a long day of baseball the boys needed to cool off and relax. Initially when we walked in it was 88 in the room mind you it was only 77 outside at the time, you could smell the air was stell.

Desk clerk was friendly. Bed was very uncomfortable, pillows were horrible, the stoppers for the sink and tub were not the right ones so neither could be filled with water, missing baseboards and huge cracks under the door.

Customers sitting out in the parking lot drinking and smoking, parking lot was dirty, pool was closed.

The room was clean and the staff friendly. The breakfast was wiped out before 6:45 and nobody brought out more . The pool was not opened still had the cover over it and gym was non existent. Thankfully we only needed a place to sleep and it did satisfy that. I’d probably stay again if I just needed a bed and shower.

Very great staff