Pier South Resort, Autograph Collection

All the staff at pier south front desk were awesome.the front office manager Hamayoon ayubi was excellent with making mine and my wife’s stay at your hotel as comfortable as possible we are truly grateful

⭐⭐⭐⭐⭐ Exceptional Customer Service from Gabby! I wanted to take a moment to recognize Gabby at the front desk of the Marriott in Imperial Beach. From the moment I arrived, she went above and beyond to make sure my stay was enjoyable and stress-free. Gabby’s professionalism, positive attitude, and genuine willingness to help were truly outstanding. She took the time to answer my questions, addressed my concerns with patience and kindness, and made me feel like a valued guest rather than just another reservation. In an industry where great customer service can make all the difference, Gabby absolutely sets the standard. Her attention to detail, warm personality, and commitment to providing an exceptional guest experience left a lasting impression on me. Employees like Gabby are a major reason guests choose to return. Thank you, Gabby, for your outstanding hospitality and for representing the Marriott brand so well. You made my experience memorable, and I hope your management team recognizes the tremendous asset they have in you. Highly recommend this hotel, and if you're fortunate enough to be assisted by Gabby, you're in excellent hands!

Gaby was very kind. We accidentally booked for 6/3 and meant to book for 6/2 but she switched the dates and even comped us a convenience fee since the hot tub was broken.

Rooms are really nice beds are comfortable I keep coming back such a nice place to stay right by the beach thank you Daniela for your excellent service you are very welcoming and inviting 🙂

Pier South is a terrific hotel - kind and helpful staff (shout out to Emeli, Kaila and Hammie), clean spacious rooms, easy access, good food and drinks at Sammy’s (onsite restaurant), and overall great location to walkable activities and restaurants. And maybe the best part is being on the beach, hearing the waves and feeling the breeze any time of day. It’s a real treat to stay here!

Nice and clean, room was spacious and beautiful balcony ocean view. Friendly helpful staff. Imperial beach can be a little gritty of an area in general, but also lower populated and calm

Staff was excellent at this location. Prompt and courteous throughout our stay!

We had an absolutely wonderful stay at Pier South Resort in Imperial Beach during our family San Diego vacation. From the moment we arrived, the hotel delivered exactly the kind of relaxing beachfront experience we were hoping for. The room was spacious, modern, clean, and beautifully designed, but the real highlight was the incredible oceanfront balcony view. Waking up and looking directly out onto the beach every morning was amazing, and the easy beach access made the entire trip feel peaceful and effortless. We especially loved spending time by the pool and cabana areas after long days exploring San Diego. The atmosphere at the resort was calm, welcoming, and never overly crowded or hectic. A huge shoutout to the valet staff, especially Oziel and Now, who were both fantastic throughout our stay. They were always friendly, professional, quick to help, and genuinely made us feel welcomed every time we came and went. Their customer service really stood out and added to the overall experience. During our trip we explored Little Italy, went souvenir shopping, relaxed on the beach, and our granddaughter even took surf lessons for the first time. Coming back to Pier South every evening felt perfect. We would absolutely stay here again and highly recommend this resort to anyone looking for a relaxing beachfront San Diego getaway with excellent service and beautiful views.

Amazing experience!! Hammie and Kassandra at the front desk were absolutely wonderful and very warm and inviting! They made our stay very special and were very accommodating! The room was beautiful!! We will definitely be back!