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7.9 / 10 Guest Rating

Embassy Suites by Hilton Franklin Cool Spring

820 Crescent Centre Drive, Franklin, us

Embassy Suites by Hilton Franklin Cool Spring - main view

About the Property

Indulge in Luxury and Convenience

Luxurious Amenities: Dive into relaxation at the indoor swimming pool, sauna, and whirlpool. Stay active at the fitness center or catch up on work at the business center. Take advantage of services like laundry, dry cleaning, and an on-site ATM.

Spacious Suites: Unwind in suites with a dining area, seating area with a sofa bed, microwave, and refrigerator. Stay connected with WiFi available for a surcharge.

Delicious Dining Options: Start your day with a full breakfast, enjoy lunch and dinner at the Athletic Bar & Grill, or opt for room service. Explore CoolSprings Galleria and easily reach Nashville International Airport.

Experience luxury and convenience at Embassy Suites by Hilton Nashville South/Cool Springs. Book now for a memorable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The pool will be out until the end of the month of July 6/31/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

Available Rooms

Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 1
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 2
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 3
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 4
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 5
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 6
Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking - Photo 7
1/7

Two-Room Suite with One King Bed and Tub/Shower Combo - Non-Smoking

This suite features a flat-screen cable TV.

45 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Room Suite-1 King Bed Shower Only Nonsmoke

Non-refundable
Breakfast Included
20% OFF$162.29

$129.83

Includes taxes & fees
Premium King Suite - Non-Smoking - Photo 1
Premium King Suite - Non-Smoking - Photo 2
Premium King Suite - Non-Smoking - Photo 3
Premium King Suite - Non-Smoking - Photo 4
Premium King Suite - Non-Smoking - Photo 5
Premium King Suite - Non-Smoking - Photo 6
1/6

Premium King Suite - Non-Smoking

This suite features a flat-screen cable TV, iHome docking station, and premium floor access.

45 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Room Premium Suite-1 King Bed-Shower Only

Non-refundable
Breakfast Included
20% OFF$183.35

$146.68

Includes taxes & fees
King Room - Mobility Access/Non-Smoking - Photo 1
King Room - Mobility Access/Non-Smoking - Photo 2
King Room - Mobility Access/Non-Smoking - Photo 3
King Room - Mobility Access/Non-Smoking - Photo 4
1/4

King Room - Mobility Access/Non-Smoking

This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

45 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

Non-refundable
Breakfast Included
20% OFF$217.88

$174.3

Includes taxes & fees
Premium King Suite - Photo 1
Premium King Suite - Photo 2
Premium King Suite - Photo 3
Premium King Suite - Photo 4
Premium King Suite - Photo 5
Premium King Suite - Photo 6
Premium King Suite - Photo 7
1/7

Premium King Suite

This suite features a microwave, air conditioning, seating area and a 7 โ€“ step Air Purification process. The following allergy protection technology is provided: Pure Shield, Pure Air, Pure Water, and Pure Bedding. This room is not pet friendly.

45 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningHair dryerRadioRefrigerator

Two Room Premium King Suite

Non-refundable
Breakfast Included
20% OFF$254.89

$203.91

Includes taxes & fees
Premium King Suite/ Hearing Accessible- Non- Smoking - Photo 1
Premium King Suite/ Hearing Accessible- Non- Smoking - Photo 2
Premium King Suite/ Hearing Accessible- Non- Smoking - Photo 3
Premium King Suite/ Hearing Accessible- Non- Smoking - Photo 4
Premium King Suite/ Hearing Accessible- Non- Smoking - Photo 5
1/5

Premium King Suite/ Hearing Accessible- Non- Smoking

This suite has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Hearing Accessible Premium King Suite

Non-refundable
Breakfast Included
20% OFF$254.89

$203.91

Includes taxes & fees
Premium Suite with Two Queen Beds - Photo 1
Premium Suite with Two Queen Beds - Photo 2
Premium Suite with Two Queen Beds - Photo 3
Premium Suite with Two Queen Beds - Photo 4
1/4

Premium Suite with Two Queen Beds

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 3 beds.

45 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Premium Two-Room Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$183.35

$146.68

Includes taxes & fees
Two-Room Corner Premium Suite with Two Queen Beds - Non-Smoking - Photo 1
Two-Room Corner Premium Suite with Two Queen Beds - Non-Smoking - Photo 2
Two-Room Corner Premium Suite with Two Queen Beds - Non-Smoking - Photo 3
1/3

Two-Room Corner Premium Suite with Two Queen Beds - Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

45 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 RM CORNER PREMIUM SUITE-2 QUEEN BEDS NOSMOK

Non-refundable
Breakfast Included
20% OFF$261.74

$209.39

Includes taxes & fees
Suite with Two Queen Beds - Non-Smoking - Photo 1
Suite with Two Queen Beds - Non-Smoking - Photo 2
Suite with Two Queen Beds - Non-Smoking - Photo 3
Suite with Two Queen Beds - Non-Smoking - Photo 4
Suite with Two Queen Beds - Non-Smoking - Photo 5
Suite with Two Queen Beds - Non-Smoking - Photo 6
1/6

Suite with Two Queen Beds - Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 3 beds.

45 sqm
Sleeps 6
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Two-Room Suite With 2 Queen Beds-Non-Smoking

Non-refundable
Breakfast Included
20% OFF$146.48

$117.18

Includes taxes & fees
King Suite - Hearing Access/Non-Smoking - Photo 1
King Suite - Hearing Access/Non-Smoking - Photo 2
King Suite - Hearing Access/Non-Smoking - Photo 3
King Suite - Hearing Access/Non-Smoking - Photo 4
1/4

King Suite - Hearing Access/Non-Smoking

This suite has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Hearing Accessible King Suite

Non-refundable
Breakfast Included
20% OFF$157

$125.6

Includes taxes & fees
Two-Room Suite with One King Bed and Shower Only - Non-Smoking - Photo 1
Two-Room Suite with One King Bed and Shower Only - Non-Smoking - Photo 2
Two-Room Suite with One King Bed and Shower Only - Non-Smoking - Photo 3
Two-Room Suite with One King Bed and Shower Only - Non-Smoking - Photo 4
Two-Room Suite with One King Bed and Shower Only - Non-Smoking - Photo 5
Two-Room Suite with One King Bed and Shower Only - Non-Smoking - Photo 6
1/6

Two-Room Suite with One King Bed and Shower Only - Non-Smoking

Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

35 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Room Suite-1 King Bed Nsmk-Tub Shower Combo

Non-refundable
Breakfast Included
20% OFF$157

$125.6

Includes taxes & fees
Suite, Accessible, Non Smoking - Photo 1
Suite, Accessible, Non Smoking - Photo 2
Suite, Accessible, Non Smoking - Photo 3
Suite, Accessible, Non Smoking - Photo 4
Suite, Accessible, Non Smoking - Photo 5
1/5

Suite, Accessible, Non Smoking

2 Double Beds506 sq feet Layout - Living room and sitting areaInternet - WiFi and wired internet access Entertainment - 37-inch LCD TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Doorbell and phone notificationEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

47 m2
Sleeps 6
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

Mobility Accessible One Bedroom King Suite with Tub

Non-refundable
Breakfast Included
20% OFF$157

$125.6

Includes taxes & fees
Suite, 1 King Bed, Non Smoking - Photo 1
Suite, 1 King Bed, Non Smoking - Photo 2
Suite, 1 King Bed, Non Smoking - Photo 3
Suite, 1 King Bed, Non Smoking - Photo 4
Suite, 1 King Bed, Non Smoking - Photo 5
Suite, 1 King Bed, Non Smoking - Photo 6
Suite, 1 King Bed, Non Smoking - Photo 7
1/7

Suite, 1 King Bed, Non Smoking

1 King Bed506 sq feet Layout - Living room and sitting areaInternet - WiFi and wired internet access Entertainment - 37-inch LCD TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

47 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 KING BED SUITE HEARING ACCESSIBLE NONSMOKNG

Non-refundable
Breakfast Included
20% OFF$217.88

$174.3

Includes taxes & fees
Suite, One King Bed, Non-Smoking - Photo 1
Suite, One King Bed, Non-Smoking - Photo 2
Suite, One King Bed, Non-Smoking - Photo 3
Suite, One King Bed, Non-Smoking - Photo 4
Suite, One King Bed, Non-Smoking - Photo 5
1/5

Suite, One King Bed, Non-Smoking

1 King Bed506 sq feet Layout - Living room and sitting areaInternet - WiFi and wired internet access Entertainment - 37-inch LCD TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

47 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

King Suite - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$231.19

$184.95

Includes taxes & fees
Two-Bedroom Queen Corner Suite - Non-Smoking - Photo 1
Two-Bedroom Queen Corner Suite - Non-Smoking - Photo 2
Two-Bedroom Queen Corner Suite - Non-Smoking - Photo 3
Two-Bedroom Queen Corner Suite - Non-Smoking - Photo 4
Two-Bedroom Queen Corner Suite - Non-Smoking - Photo 5
1/5

Two-Bedroom Queen Corner Suite - Non-Smoking

This suite has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 3 beds.

45 sqm
Sleeps 6
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Queen Beds 2 Room Corner Suite Nsmk

Non-refundable
Breakfast Included
20% OFF$167.54

$134.03

Includes taxes & fees
Two-Bedroom Queen Suite - Hearing Accessible/Non-Smoking - Photo 1
Two-Bedroom Queen Suite - Hearing Accessible/Non-Smoking - Photo 2
Two-Bedroom Queen Suite - Hearing Accessible/Non-Smoking - Photo 3
Two-Bedroom Queen Suite - Hearing Accessible/Non-Smoking - Photo 4
1/4

Two-Bedroom Queen Suite - Hearing Accessible/Non-Smoking

Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 3 beds.

35 sqm
Sleeps 6
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Two-Room Suite with 2 Queen Beds - Hearing Accessible - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$146.48

$117.18

Includes taxes & fees
Queen Suite with Tub - Mobility Accessible - Photo 1
Queen Suite with Tub - Mobility Accessible - Photo 2
Queen Suite with Tub - Mobility Accessible - Photo 3
Queen Suite with Tub - Mobility Accessible - Photo 4
1/4

Queen Suite with Tub - Mobility Accessible

Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.

35 sqm
Sleeps 6
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 Queen 2 Room Suite Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$146.48

$117.18

Includes taxes & fees

Guest Reviews

7.9
Very Good707 verified reviews
AI Summary

Guests highly rate the good breakfast and frequently praise the nice happy hour.

Categories

Cleanliness6.1
Service9.1
Location9.1
Room Quality6.6
Amenities8.1
Value for Money7.1
Food and Beverage10.0
Overall Experience7.1

Select topics to read reviews

A
AutumnusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 26, 2026

"Great location! Clean Hotel!"

8.0

Great location and good parking! Very clean room. Even though they had construction going on, we had a great stay.

Helpful?
J
JensenusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2026

"Disappointed that it didnโ€™t state before we booked that the pool was closed"

5.0

Location

It was under renovations and when we booked it it didnโ€™t state that until we booked and it was no refundable. Kids wanted to use pool and it was closed

Helpful?
L
LeslieusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Not as expected"

5.0

We enjoyed the breakfast and the room, although the neighbors were loud at night.

The hotel was under construction, which we werenโ€™t made aware of until right before our stay. The amenities that are expected with embassy suites were not available. Even the restaurant wasnโ€™t fully available. Staff seems frustrated and to not fully know what was going on. Our drinks had bugs floating in them. It wasnโ€™t the experience weโ€™ve come to expect with embassy suites.

Helpful?
D
DallasusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 17, 2026

"Wonderful"

9.0

Excellent

Paying for parking

Helpful?
G
Guide06015867378ATLANTA, GEORGIA
Verified booking
Business
Standard Room
Stayed in Mar 6, 2026

"Poor experience for a recent stay at this hotel"

2.0

I reserved a room at a certain rate and when I received my bill it was higher than the rate I booked (almost $15 difference). Also, the hotel is under major renovations and nothing was mentioned when booking the reservation which would have deterred me from staying there if I would have known prior to booking.

Helpful?
D
DeniseusUS
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"This is a nice pet friendly hotel in a quiet area. Our room was very comfortable and clean. We look forward to visiting"

7.0

Our room was very quiet and comfortable. Also loved that itโ€™s pet friendly.

All the renovations through my allergies into over drive. I would have appreciated knowing about it in advance. Drywall dust is not good.

Helpful?
J
JamieusUS
Verified booking
extended_group
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

9.0
Helpful?
M
MichaelusUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Good"

6.0

Rooms were very nice. The ongoing construction of the hotel was a bit inconvenient and not visually appealing. Other than that everything was great. Very good location.

Helpful?
S
SteveusUS
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Disappointed in lack of transparency in regard to EXTREME Interior Construction...Dishonest."

3.0

Good breakfast

Honesty from Hotel when booking. I should be able to CHOOSE if I want to sleep in a Construction Zone.

Helpful?
T
TanyausUS
Verified booking
couple
Standard Room
Stayed in Feb 10, 2026

"Good"

2.0
Helpful?
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