Hilton Madison Monona Terrace

The Hilton made my boyfriends and I anniversary so special! They gave us a beautiful room upgrade and sent up champagne to the room! It’s right in the middle of downtown so it’s definitely a great location to stay at! Thank you to Maria from the front desk that gave us a great check in!

fine

The pool and hot tub were closed and that was the only reason we picked this location. We had to hunt on different floors to find ice.

Great stay, poo

Used to be a full service hotel. No more. No help with bags no valet. Staff seemed to try but honestly bit of a let down. 1st time back in a few years ,definitely degraded services In the room paper cups hot for drinks, a/c that just did not room not serviced at all for one night Executive lounge breakfast was really not edible. Mood on the fruit and the food was of such poor quality we gave up Comfy beds staff that are trying but overall a disappointing stay. Oh what has happened to the HILTON standards

Beautiful views of the lake and easy walking to the Capitol, restaurants and bike paths

Nice property. Very walkable to restaurants. Parking is expensive.

I have some mixed feelings about this hotel. I always stay at a Hilton property. I found this one a bit disappointing for some reason since I will get into first off let me say this hotel is in an excellent location on Monona Lake the hotel even has a walkway with access to the lake And the community center.! The views from this hotel are absolutely beautiful! Let me add that they are not the only hotel down here on the lake you have options. They do have a restaurant on site with a very limited menu. The food was good not excellent. The staff is nice but not overly friendly like I’m used to at a Hilton. I asked them if I could use their helium tank to blow up a few balloons for a graduation party. Front staff casually stated she had no idea. So I continued to look at her until she said I will ask a manager and let you know. I then made sure she had my cell phone number. She never got back to me. There is no complementary coffee and tea here at this hotel you have to pay for it even just black coffee, which is also unusual for Hilton. There is no washer and dryer to use if you need to wash something. Again unusual for Hilton. this hotel also does not seem as clean as a typical Hilton. It’s filthy around the toilet in my bathroom when they came to freshen the room after two days no one bothered to vacuum I think this hotel is a little too comfortable with the fact that they are in a good location and by good I actually mean excellent they are close to the capital everything is within walking distance plenty of restaurants and coffee and you’re literally a block from the farmers market. They do it Saturday around the capital. But again, as I stated, there are several very nice hotels right here as well so you are certainly not limited to Hilton.Definitely not the caliber that I am used to from Hilton.