Hilton Garden Inn Hartford North/Bradley Int'l Airport

I had made reservation after midnight while tired on the road, needing a place to sleep, the night manager fixed my reservation so I could get a room immediately. Super helpful and much appreciated.

Clean

Great service

Our experience was great, from check in to check out the staff was great! We checked in and found an issue with our room that was quickly resolved with little hesitation by the staff; we were moved to a different room and we realized we left our food in the original room at midnight and without hesitation the staff helped us. At check out three hours later, we were greeted by the same staff members with smiles and wished us a safe trip and rest of our travels. It was everything you expect from a stay at a Hilton hotel. If management reads this, they should use this location to train other hotels in the same way. I will definitely stay at this location and encourage others to stay. Can’t give the staff any more accolades without sounding biased. Thank you for such a positive experience for me and my daughter even if it was a short stay.

NA

Great relaxing overnight stay & safe for a woman traveling alone

Clean, good service. Couldn’t ask for more.

Overall good. Very quiet. It's an old property that's appears to have been remodeled many times. Clean room, most all fixtures and materials in good working order. Nice little balcony off the room ( which I requested in my reservation). A couple of minor things could have been better. Slow drain in bathroom sink. No exhaust fan in bathroom. No swimming pool on the property. Hilton's Honors app makes check in very easy. Staff is pleasant and efficient. We enjoyed our two nights stay, I recommend.

I stayed for one night with my toddler and wished I could have stayed longer. I booked a Standard King room. It was spacious and clean. The balcony was a plus. My flight came in at night and the shuttle service picked me up from the airport. The wait was not long. The restaurant food was so good, and the staff were very warm and welcoming. I had an early flight and requested for the shuttle to bring me back to the airport at 4:30am. The shuttle was ready for me less than 10 minutes of my request. The driver was also very nice and helpful. I must say I received the best service that I’ve never experienced before in any hotel setting. I recommend 10/10.

dirty/ torn sheets