Comfort Suites Auburn Hills-Detroit

Not enough variety for hot breakfast, eggs tasted fake. No herbal teas.

Old Shower head was on sink counter/ it must have been changed out(?) asked for extra towel- had 3 adults but only 2 towels in room. Asked for bedding for pullout couch - never got. Zero leg room to get in bed as radiator was in way, Bathroom was dirty/ hairs in tub and floor, pullout couch had no bedding. None in closet .

Walking into the lobby the hotel looked fairly clean. The breakfast had a variety of options which was nice. The room was spacious and fit our group fine. The beds were extremely comfortable and the bedding looked clean, other than the dirty bed skirts and the speckles of food on the headboard.

Okay, I don't know if the front desk lady had a long day or not and was just ready to go ( I arrived later in the evening) but she wasn't the friendliest, but also not rude either just kind of short and not very welcoming. After dropping our bags and changing, to go for a quick swim before the pool closed we didn't quite examine the room until after retuening. What we noticed was that there was hair all over the bathroom floor, the refrigerator was dirty, and there was something on the bed skirts either ketchup or some type of other food, not too sure. We also found a pair of someone else's undergarments in one of the drawers, which we did to report to front desk and she did offer to move us rooms but we had two children with us and it was already later in the evening and we were only there for one night and had already been driving for hours , so we just decided to settle and stay in the room. Now, while checking out the pool area we noticed hair all over, pool was very cold and cloudy looking. Right off of the pool area was the gym, which had one window with no screen, and it was WIDE OPEN, making it possible for someone who may not be a guest to climb through the window and enter to other areas of the hotel not visible to front desk.

Excellent customer service

It was a good stay

The room could have been a little cleaner.. but, it was ok

I liked the location the hotel was at. Made it easy to travel to where we were doing our evening activities. The breakfast was decent.

The pool was said to be heated but it was freezing. Plus the morning there was trash all around the pool, there were clumps of hair in the pool. When asked about towels for the pool, meet with grumpiness. The interactions with the staff besides the guy that checked me in. Was meet with unhappy short responses.

Room seemed clean

Staff was unpleasant with the exception of one. The hotel smelled horrendously of Marijuana. The staff did nothing about kids and adults running up and down halls all night screaming, adults walking down the halls blaring music at 5am. Broke. Coffee pot. Was overall unhappy I wasted my money here

Nothing

Everything

I liked the room. It was comfortable, clean, and had all the toiletries available. I liked the design of the room. staff was pleasant and friendly. The location is perfect for me.

I can't say that I didn't like something about it. Everything was good.