Comfort Inn Norwalk - Sandusky

Looked good from the outside but our room was disgusting. Hair in the shower and sink, soap in the trash, and dirt in the jacuzzi tub. Could’ve ignored that stuff, didn’t use the jacuzzi in general, crossed the line when we found a tiny red/brown bug in our bed.

Was close to racetrack. Staff not feiedly. Our rood was dirty. Pennies were laying between the two beds. One bed had blood stains on the comforter and side of the sheets

I liked the convenience of location. I did not like the drapes that would not close since we had a street light right outside our window. Also, the toilet seat was not clean when we arrived.

Will not be staying here again. Front desk clerk definitely doesn't care one way or another about his guests during check in. We seemed to be a bother that we were there. The place is over all dirty. Just a bad experience overall. Will spend my money elsewhere.

There was no housekeeping available during our two day stay. While I understand it is difficult to keep employees these days, they should at least give a discount for the stay!

This hotel is great for a one night stay but no longer I would say. There was an odd odor permeating the hallways and the rooms, still not sure what it was. The staff was kind of odd but interesting at the same time, not sure how else to describe it. The cost of a night stay was also a bit high for the aforementioned experience as well but being short staffed and looking for help I can cut a little slack. Because of this issue there was also no room service at the time so that might be a deal breaker for some people.

There were hairs in the sink and on the toilet. Stains on the sheets. Floors werent vacuumed. We paid for a king size bed and got a bed with 2 full size beds instead. Requested our king room and they said they had no king beds. Upsetting and horrible.

The noise come out from AC unit. Terrible it was supposed to be a nice relaxing time.

Room dirty, not swept. Hallways covered in trash. My room wasn't even locked, door ajar. In the room, linens had blood on them, dirt scattered over sheets. Bathroom never was cleaned since last user-hairball in drain and hair and debris all over tub and shower walls. Jacuzzi tubwhich was an added expense dirty as well. Toilet clogged despite me not using it, almost over owing. Hotel worker kind enough to give me a plunger to clear toilet and cleaning supplies to include a bottle of industrial disinfectant and rags to clean the room. Also handed me cleaninens. 45 minutes later, clean bathroom, clean bedding, working toilet and grumpy me. Still needs vacuumed but it matches the hallway covered in dirt. Next morning, got a meager but expected microwaved breakfast and then used exercise equipment. Pool had bugs in it and enough debris to make it look like an outdoor pool. Went back to room, found bed bug on bed despite me changing all linens. Manager was upset and combative accusing me of making it . Workedr who came to room was very apologetic and understanding, seems to actually care. Never again.

I arrived early by 1 1/2 I asked if a room I reserved was available at this time I was then informed that it would cost me an additional 20$ and that a room was not clean but they were willing to accept the 20$ fee After rejecting the Offer I returned to the rest after the 3 o’clock check in time was given a room and key . I decide to check the room out before bring my luggage to the room . To my dismay found the room in process of being cleaned and bed not made . I walked back to the front desk and described the condition of the room . I then asked “when I returned will the room be cleaned “ the desk clerk assured me that the room would be . When I returned I found bed made but cleaning rag on bed table and wrapper on floor . I’m a very reasonable man . I understand being short of help , but believe that all guest should be and deserve to have a relaxing environment to stay My stay was not “bad” , it was not good and it was far from great I would have loved to give a review that would make those reading these words feel that there is no other place with higher standards . But unfortunately this will not happen . I hope the management will understand my disappointment . I hope there will , in the future , be a sense awareness ,quality and an eye for detail . Hope my next stay will be better !