Baymont by Wyndham Cleveland

Great price, clean room, friendly staff.

They didn't change the sheets daily

Remodeling

Nothing

Good location

Under remodel, dirty floors. Maids never clean your room or bring towels , or empty garbage . And they have the nerve to charge an additional 50$ in case you tear up anything which. Will never get back I’m sure

Great service clean rooms

Great place to spend the night

The staff was absent. We heard voices from the breakfast room, asked if we could be checked in. They went all over the property to find someone to check us in. The place is under renovation. Boxes are literally leaning on every wall, down the front of the buildings and in the lobby.

It was good

Yes the breakfast was great

Upon arriving Oct 2, we were given a Room, King Bed, but it was not mobility accessible. The room itself did not meet our reservation requirements but we could not secure another hotel in the area so we had to stay. The hotel itself was an absolute mess. Rooms were being remodeled and building materials were all over the parking lot. Carpeting that had been pulled out of rooms was just left rolled up near the front of rooms. (Please see attached photos) The second day the manager/owner happened to be near our room and apologized for the mess but failed to clean it up the entire length of our stay. The lobby has cardboard boxes all over and in the chairs, very dirty. The breakfast consisted of cereal and a waffle iron that you make your own-----we passed and went out to eat. On the day we left absolutely no ice---my husband surmised they had used it all for the breakfast prep and we couldn’t wait for the machine to make more. The room was just adequate in that my husband is handicapped and in asking for mobility accessible, the toilet was a regular toilet, not a handicapped toilet. The shower had a tub and it was difficult for him to climb over the tub to get in to use the shower. There were no towel bars in the bathroom to hang our towels for easy access after showering. The moulding in the bathroom was separating from the walls. The door would not close because it was not aligned to the frame. The toilet flushed like an explosion!!! Seriously. We had to close

The bed was great

The hot tub was dirty