Quality Inn Decherd - Winchester

The gentleman that checked me in was nice, the lady that checked me out couldn’t print me a receipt for my stay, the continental breakfast was not much to chose from, she stated when I checked out that they would email me a receipt. I never received that either.

Room 205 Good: Location, quiet Heat worked well Bed Comfortable Hot water good WiFi good TV good Bad: Bedspread soiled/stained Bathtub drain stopper wouldn't stay in position to drain Sink didn't have stopper Bathroom door wouldn't close....looks like someone tried to rip the door off Coffee maker missing tray for coffer packet Had iron but no ironing board Clock unplugged Breakfast not appetizing Coffee terrible

Friendly staff, comfy bed

Stayed here because there were only 2 choices of hotels in the area and I only needed one night and it was the less expensive of the two. I will pay more next time to get a better hotel room. Thankfully there was no carpet in the room because I would have definitely checked out upon seeing this heavily stained disgusting chair (pictures below). The pillows are so squishy you need to use all of them if you want to have anything beneath your head. I covered them with a hand towel as I was just ugh about the room. The wash cloths had old makeup stains and very thin. I was given a room on the back side of the hotel and as a single female I did not feel comfortable in that location. There were cigarette butts all over the parking lot and in the decorative areas next to the rooms. The TV remote felt sticky. If someone is staying in the room above you then be prepared to hear footsteps until they retire for the evening. My advice is don't stay here unless you are desperate.

Just okay. Lots of cigarette butts in parking lot and other trash. Only came in 3 times to make the bed for the week we were there. Ran out of hand towels. The shower spray was so hard the water splashed around the curtain and onto the floor. When I used the bath mat to wipe it up it turned brown. So you could tell the floor hadn’t been mopped in some time.

We were in Winchester area for a church meeting. The hotel was clean and comfortable. They even cleaned our room on the second day and most don’t do that anymore. Replaced our towels. The manager was helpful and friendly. I would stay there again. The church we went to was great I recommend it also Calvary Baptist.

There was mold all over the bathroom walls and ceiling. There were roaches all in the room. I checked out immediately upon checking in and was told that I could contact Expedia for my refund. Expedia tried to get my refund but the hotel denied it. I literally only spent five minutes in the room and I did not receive my money back so it was $200 down the drain

The room was so dirty gross, the outlets did not work, and the air vent in the bathroom was held up with duct tape. Worst of part of all is the The locks on both connecting doors to the next room did not lock

We were in town for a funeral. We didn't have many options due to my mom's disability - we needed an accessible room and they had one. The bathroom and shower are accessible - the room itself is not. There were two double beds and nearly no room to maneuver around the space. My mom users a rollater and we could barely get it between the bed and the dresser and table and chair in the space. The room itself is in need of a deep cleaning. Walking on the floors left my socks nearly black on the bottom. The shower curtain was both torn and horribly stained. When we checked in we were given only two towels and two wash cloths, no hand towels. The two washcloths were stained brown. I took them to the front desk for replacements and was given two "clean" wash cloths. I asked for additional towels the next day and was given only one set of towels and told that was all they had. This was a pattern until the next to last day when we were finally able to get two sets of fresh towels. We weren't given any coffee cups to go with our in-room coffee maker. We did have a good sized fridge, though it was in need of defrosting. Microwave did work. Breakfast was standard, though most days there was something missing, whether it was plates/utensils, or food. Some days the food would be gone long before the breakfast end time. One morning I went to make waffles and there was no batter and no syrup at 8am. The wi-fi was nearly non-existent. Even basic surfing was nearly impossible.

Room had dead bugs in the corner on the floor. Someone was riding a riding lawn mower outside in the parking lot until about 9:30 the first night. I declined housekeeping the first morning at 10:30 am because I had just woken up and later went down to try to get clean towels for the next morning and was told that I could not get a clean washcloth or hand towel but could only get two towels. She asked me if I wanted my dirty washcloth back??? I declined. Second night there were quite a few men outside making noise and playing music right next to my room. There wasn’t even a waste basket in the room. Very disappointed.