Quality Inn Decherd - Winchester

Will never go back. Filthy!

We have not had the unfortunate displeasure of staying in a hotel this bad in a very long time. We went to our first room and it was dirty- food wrappers, dirt and grime on the floor, smelt awful, and a wash rag with brown stains on it hanging from the light fixture. It took 5 minutes for the water to get warm. The security lock on the door was basically just hanging there. Something that looked like mouse droppings in the floor. Stuff spilt on the floor, do not go barefoot if you have the misfortune of staying here. Furniture is filthy and appears to never get cleaned. The second room was almost as bad, only marginally better but only by a very small margin. This is more like a $40 a night hotel. They must be hiding the $126 a night rooms and giving their guests a $40 room for the $126 price. Without question, an overpriced disaster!

It was good

This place needs some serious help, the cleaning staff is seriously lacking to say the least. We went through 3 rooms trying to find one that wasn't just disgusting. The first room hadn't been cleaned at all, towels were dirty and in a pile, trash cans were full, pee all over the toilet and floor, nasty dirty foot prints all over the floor. Second room smelled like cigarette smoke. Third room was the least nasty of them all, but still dirty. We had to just suck it up and deal with it. It was late and we had no other options. I will sleep in my vehicle next time if I have to. Absolutely would recommend anyone considering this hotel to find somewhere better, because this place is gross.

Staff were welcoming and cordial. Rooms have been updated. Quiet and comfortable room.

It was very quiet, conveniently located and clean

Set back of the main traffic

My assigned room had a smoker in it the day before, (they offered to spray it) they gave me a different room. I was checking in around 9:30-10pm, why didn’t they air it out and spray it in the morning when they discovered it… Only one bed was completely made up, the other bed had its linen on it but wasn’t tucked in… The security flip thingy to prevent people from coming in was installed incorrectly, it was very loose and the screws weren’t seemed to be in the wrong place. The room appeared to be clean at first then it was noticed that there was trash behind the nightstand, beds, and bureau. The bathroom door had a hole in it, from what looked like it was slammed against the metal bed frame… Some of the lightbulbs were missing. The staff that I interacted with were very polite and helpful. The second day the cleaning person knocked and since I was busy at that moment I said I’m fine today. They didn’t come back the next day, they were two doors down as I left in the morning. Last year my stay was excellent, the room was convenient and clean, this year not so much. I will give them one more try next year to see if they are back on track… so far they are 1-1 next year will be the tiebreaker.

OIL SPILL ON PARKING LOT CAUSED BOTH MY HUSBAND AND I TO SLIP AND FALL! No washcloths were available and tub faucet dripped continuously! Hole in sheet!

Clean , organized and pleasant lookung