Residence Inn Eugene Springfield

neat, clean, dog-friendly

can’t really think of anything I didn’t like. we were only there for an overnight stay

I usually stay at the La Quinta on the North Bank, but it was sold out on my date so gave Residence Inn a try. The room was very nicely laid out, but when we got in the bed there was at least a 2 to 4 inch depression to the center of the bed so that sleeping on either side was very uncomfortable. I challenge any Marriott executive or hotel manager from any of the chains try to sleep in that bed. I suggest that room 142 be taken off the rental market until you replace that bed.

Highly recommend and excellent service

This hotel is close to the airport , college stadium, shopping and restaurants. Also close to the trail that runs along the river. The room was clean and spacious and breakfast was good. Front desk personnel were all nice and helpful. They bedding was comfortable.

Such a surprise in this era of travel challenges and disappointments to find such a well-run and well-maintained hotel. From the sparkling pool to the pristine room to the skillful hospitality of the staff, it stands out. The front desk people were a delight to interact with and the housekeeping staff is clearly top-notch. Also, none of the middle of the night noise issues I've encountered lately at various (usually Courtyard) Marriott properties. This hotel is a home run. I will be visiting again soon.

Michael models exemplary customer service for his Team. We received 5-Star level service from him and witnessed other guests being treated exceptionally as well. Choose this hotel for the lovely outdoor pool, for on-site laundry and walkability (you don’t have to get in your car for food/fun!) and come again for Michael and his staff.

The staff was excellent! From the very first day they remembered our names, were very accommodating, almost anticipating our needs.

The breakfast, first day was fine, fresh eggs and biscuits. The second day - packaged microwaved soggy sandwich, very bad!

8/13/22 We stayed for the first time at the Residence Inn Eugene Springfield, a Marriott company property. We were here for several evenings. I'm writing to compliment the hotel and especially the front desk manager, Michael Roussel. He has been personable, kind and professional at every turn of our encounters. I've seen how he treats his guests at the front desk counter and in his exchanges as he walks in the dining area to answer questions or take care of issues. Michael Roussel could not do enough for us. He helped us at check in with a room that would not work for us (construction noise directly overhead) and went out of his way for me when I had questions about how to find something in the area. There were other helpful exchanges. We have traveled quite a bit and most often we stay at Marriott properties. The Residence Inn / long stay properties are great for families or for those who wish a kitchen and living room and just a bit more room. This property is fortunate to have such an invested, caring and professional employee as Mr. Roussel. Well done.

The hotel is in a great location and has wonderful amenities. It's great to have options to swim, workout and even play basketball. I would stay here again.

Location & room/s was awesome for my group & going to our event at the amphitheater