The Scotsman Hotel

地點非常的方便，離火車站站相當的近 環境非常的舒適，乾淨

Lovely building, welcoming front desk with cozy extras like hot cocoa and lemon water, great location, spacious well-appointed room.

Housekeeping would not replace the coffee/tea/sugar that was used each day so we would run out before the end of our several-day stay. These items should be replenished daily. Long wait for elevator.

Ideal location close to rail and Royal mile. Room was first class. First gym set up, very small but totally suited my needs.

Unfortunately one of the two lifts in the facility was not operating and it has been this way for a number of months. So at times it was challenging to travel between floors.

Perfect location! Wonderful hotel room

Konum

Odanın yeri berbattı asansör yok tavanarası

Zentrale Lage

- Teppich und Möbel hatten Flecken. Bei 480€ Zimmer Preis pro Nacht inakzeptabel. Schimmel im Bad, Fenster mit Blick auf eine Hauswand und extrem dunkel

I liked the facilities and the comfort of the bed. Toilet was nice and spacey and very clean. The hotel was wonderful with hot chocolate available to keep you warm. Best location for trains and buses and even 5 minutes to the castle.

I didn’t like the shape or the colour of the room. It was painted dark grey all over and felt like being in a prison. To many cupboard spaces even for a long stay. The room did not give me the wow factor that I thought I was expecting.

Had afternoon tea booked for lunch. Our server was very welcoming and full of smiles. She spent a long time recommending the alcoholic options to us and when we politely asked for the classic option her face visibly dropped. Clearly she was disappointed in our choice which made us feel awkward. She then proceeded to not smile at us at all during the rest of taking our order and the quick check on us later, even though we watched her being full of smiles when taking other people's orders who had come in after us. We felt that we had been judged for not wanting to get tipsy at lunchtime. Perhaps we were just unlucky to get this person. We feel that all customers should be treated with the same level of respect, no matter what they may or may not order. Also we were told there would be free refills of tea and coffee but we had to go to the bar to place those orders. For most of the visit no server even passed us. If the serving experience had been professional and respectful then this would have been a five star review and we would have recommended the Grand Cafe to our family and friends. Unfortunately this is not the case and we would be hesitant at returning.