Hilton Garden Inn Missoula

The people that work there were very kind

My first room had a spotlight shining directly on the window from just a few feet away. There was a blackout shade, but it wasn’t installed the way they should be so there was extremely bright light shining all the way around the shade. It looked like a bright sunny day in my room even at night. I had to ask to be moved. The second room still had spotlights shining on the window, but they were a story down instead of directly onto my window. It was still bright, but it wasn’t as bright as the first room and I didn’t want to move again. I kept the sign on the outside of my door that says “no thank you“ because I did not want them to clean my room. On the last night of my stay, I got back to the room. to find that they had come inside. I had stuff right at the door that let me know, and it scared me. As a single woman traveling alone and not expecting room service it is really scary to walk into your room and realize that someone has been in it. It felt violating. If I have a sign on my door saying I don’t want room service, I don’t want room service. If you’re going to come into my room anyway then I should be contacted.

Close to the airport

Bathtub didn’t drain

Rooms where really clean. Pool was warm quiet area check out guy was really friendly the next morning and even told us to drive safe..

Lady at front desk was rude when I get th. Didn't want to answer any questions and when she did it was with an attitude problem. I was not informed that I had to pay for parking. Or about the 50 dollars that they hold at check in... thay I won't get back till 7 business days i will not be saying here again!!

Charge for parking in their lot while you stay at the hotel . Internet says it has a hot tub no hot tube

DONT STAY HERE! Has gone downhill SO MUCH! Pool freezing, and No longer a free bottle of 10 cent water, scratch pad or pen, etc etc., etc. Over $250./ nite w no benefits or rewards points, and almost twice what I used to pay. Wrote headquarters and they would t do a thing for me! I was a long time ‘client but will never stay here again.