Novotel Cusco

Gorgeous courtyard

None

Friendly staff. Nice ambiance

Blow dryer kept shorting. I could not fully dry my hair. Otherwise all was great

Beautiful accommodations, warm friendly staff (they were THE BEST!), PERFECT LOCATION, delicious food. Novotel has a beautiful center courtyard that is a haven of comfort, beauty, and peace. In particular, Mayara and Joseph were the sweetest, most attentive servers and staff. The spa, Namaste, while not part of the hotel, has entrance from the hotel. The full body massage was to die for, and we finished it off with an hour in the steam room. Wow!

Todo excelente. La atención del personal, la ubicación, la conexión a internet. La comida.

Nada que añadir.

Excellent hotel. Very centrally located. The restaurant Yaku Wasi served delicious food. Mayara R was very attentive and accommodating. Excellent customer service.

O ponto alto com certeza é a gentileza dos funcionários, sempre atenciosos e prontos a nos ajudar a ter a melhor estadia possível; a localização do hotel, perto de vários locais de interesse: praça das armas, catedral, museo Coricancha, mercado San Pedro, bares, restaurantes e lojas, facilitando assim para que pudéssemos fazer muitas coisas a pé; e, principalmente, o fato de que o hotel possui Oxigênio gratuito, o que foi fundamental para o meu restabelecimento após uma crise de enxaqueca e falta de ar devida a altitude (soroche). No mais, os quartos e camas são bastante confortáveis, tudo muito limpo e café da manhã farto. Recomendo!

This is a simply superb hotel located very close to the main plaza and all attractions in Cusco and yet is very unobtrusive from the street and was extremely quiet and comfortable. I stayed there three times between treks during a recent visit to Cusco and enjoyed it enormously. The food in the restaurant was excellent and it was immaculately clean throughout. The rooms are modern and provide everything you need for a comfortable stay. The old and new sections of the hotel blend together extremely well. In particular, the quality of the staff throughout the hotel was exceptional. They were uniformly professional, warm and welcoming and went out of their way to ensure I had a good stay. While all staff members were excellent, I wanted in particular to highlight Mayara R. in the restaurant who seemed to work both early mornings (breakfast starts being served at 5 am) and in the restaurant in the evenings. She was unfailingly courteous and charming and went above and beyond to help me when I need to obtain some packing material. I cannot recommend this hotel and its excellent staff highly enough. It was a real pleasure to stay here.