Lucknam Park, Emblems Collection

An amazing retreat with excellent staff and services and beautiful gardens! The spa is also a highlight by itself! Totally recommended.

Outstanding hospitality and really excellent all round offering from this stately hotel. Great food offering.

Original room we were assigned (a courtyard view standard room) was not very private, anyone headed to and from the spa could peer into all the ground floor rooms/bedroom windows if lit from within. Bikes were not very well maintained - took us and many other couples quite a bit of time rifling through flat tyres or poorly installed seats. Second dining room for the Michelin restaurant was very poorly lit with no warmth or vibe whatsoever, more of a KGB cold lighting ambience. We mentioned this and kind of got ignored about this (and the wine offering) for a couple of courses, before we insisted we move to the other room. Better service and mood. Food however was excellent. Breakfast appears mixed or slightly underwhelming at first, seeming at first glance a less luxury or quality offering (eg the continental area, brands of condiments, etc) but the cooked part is always EXCEPTIONAL quality, and the English breakfast tea was of a very very fine calibre too.

Had a lovely stay as a pitstop on our way over to Devon & Cornwall. The staff here is generally friendly and helpful. The facilities are kept clean and the grounds are well maintained. Enjoyed the spa during family hours, too.

What a fabulous place to stay. Fantastic facilities, the height of luxury but what really made it special was the incredible staff, professional, friendly and so brilliant in every way

We stayed in a 3 bed cottage but only the main bedroom had a mirror. My girls had to dry their hair in my room.

The restaurant is definitely worth to visit! Top of the list! The staffs are very friendly and helpful. We will visit again in summer.

Nice food and ambiance

Got a small whisky and didn’t realize until next day that it was £85! A gentle reminder from the staff would have been wise

Spa is excellent as is the Walled Garden restaurant.

Amazing food experience and staff were very friendly on the whole. Tea tray in room was not replenished and my requests made prior were not all followed through. Enjoyable but didn't quite hit expectations for the price.

Our stay at this property was a blend of memorable highs and puzzling lows. While the setting and certain experiences radiated 5-star brilliance, other elements felt unpolished for a luxury establishment. **The Highlights:** - **Breathtaking Location & Amenities:** The hotel’s grounds and facilities are undeniably stunning. The equestrian experience, in particular, was a standout—the staff were knowledgeable, passionate, and made our time with the horses unforgettable. - **Upgraded Junior Suite:** The room upgrade was a generous touch, offering ample space and pleasant views. - **Attentive Teams:** The reception, spa, and pool staff remained consistently warm and professional, enhancing our relaxation

**The Shortfalls:** - **Restaurant Service & Quality:** WALLED GARDEN The dining experience dampened the stay. Aside from the exceptional barman, many staff seemed disengaged, even subtly unwelcoming toward my daughter and me. A side dish (miscategorized and overpriced as a main course) arrived cold and overcooked, yet remained on our bill despite being untouched. - **Subpar Bedding:** For a 5-star hotel, the scratchy, stiff linens in our suite were unacceptable. Comfort should never be sacrificed—especially when minor upgrades could resolve this. **Final Verdict:** This property dazzles with its world-class amenities (especially the equestrian offerings) and talented staff in key areas. However, inconsistent service in the restaurant and lapses in room comfort prevent it from delivering a seamless luxury experience. Ideal for travelers prioritizing unique activities like horseback riding, but manage expectations around dining and finer details. With sharper attention to hospitality nuances, this could be a true gem.