Alila Ventana Big Sur

Place is beautiful. Staff and food are great. And one of the better massages I’ve had in recent memory. Looking forward to coming back.

Amazing experience. Staff met every expectation. This place sets the stands that other hotels should meet but none do.

My wife and I have stayed at Alila Ventana Big Sur several times now and recently visited again. This hotel is the best property in California and one of the best in the world. The location is magnificent with breath taking views of the ocean while it feels like you are in the clouds. The property associates are top notch are always welcoming, warm, and responsive. One of our favorite all time hotel associates from our 2,000 nights staying in hotels is Ms. Jarvis in guest services. She is genuine, helpful, and goes above and beyond to help ensure our stays are terrific. The rooms are well decorated and have all the amenities one would want. The team does a nice job of having some nice treats in the room upon arrival which is always sincerely appreciated. The hotel restaurant is one of our favorite hotel restaurants anywhere in the world. The food is creative and delicious and the service is the best. Ventana is one of the best hotels in the world to go and completely relax. We highly encourage anyone considering visiting this property to do it as you will regret it if you do not.

This was an ultimate spa weekend getaway. The location is fully serene with beautiful vistas at breakfast and at the pool. We were celebrating a special occasion and they left a sweet treat in our room to acknowledge that. We were upgraded to a hot tub suite (38) that was spacious and offered a fireplace for warming ambiance. Incredible food quality for our first all inclusive experience. Some activities were not available (due to low attendance?).

Our stay at Alila Ventana Big Sur was truly special. The property feels tucked away in nature with luxurious, serene, and exclusive vibes — like a peaceful California version of White Lotus (minus the drama). One of the best parts was the all-inclusive experience. Having all meals included (except alcohol) made the trip feel effortless and elevated. Every meal we had was delicious, and even the poolside food exceeded expectations. It’s rare for an all-inclusive setup to maintain this level of quality across the board. We also loved the Japanese hot baths, which were incredibly relaxing and a standout amenity. Combined with the beautiful setting, pools, and wellness-focused atmosphere, it made for the perfect reset. Service at the restaurant was occasionally a little slow, but the staff was always warm, friendly, and genuinely welcoming, which more than made up for it. Overall, an amazing place for couples or anyone looking to unplug, recharge, and indulge in a secluded luxury retreat. We’d absolutely come back.

This was the BEST, most relaxing vacation! We were celebrating our 33rd wedding anniversary and found that it was easy to check out of our busy work lives and be present in the beauty of nature. This resort is nestled in the redwoods and you really feel like you're away from it all. The views are spectacular, the room was lovely and cozy, the service was amazing and the food was SO good!! Such a great variety and we could have eaten all day if we had the room! ;) The staff is absolutely incredible, as well! Would 1000% recommend this Alila Ventana Big Sur!!

This is our 4th stay at this beautiful property. We've already booked our next one. Incredible value for Hyatt Globalist. The resort experience includes breakfast, lunch, dinner, smores, and snacks and drinks in the mini bar that are replenished daily. Several hikes and other experiences are also included. The hike around the property daily is a good starting point. There are additional activities that they do charge for. Spa treatments are not cheap, but we've had 2 couples massages that were excellent. The falconry experience is not to be missed if you've never had one. This last trip we did dive the hive and found the beekeeping experience facinating. I used an upgrade award to get into a Vista hot tub room. All the rooms we've been in so far are fabulous. While staying here we stronly encourage you to get to Pfeifer Beach as well as McWay falls. They are 10-20 minutes away from the property. The seaside discovery may go to Pfeifer Beach, not sure about the falls. We also found stargazing to be terrific. If it's a clear night step out onto your balcony and take a look. Or, go to the Meadow, or go to the very top of the property. Bring your binoculars. While there we were also able to see a rocket launch from Vandenberg, so check out that schedule if it's a nighttime launch and sky is clear. We had a bit of a problem with way too much salt on the meals prepared our first day. We made them very aware, but if you need to watch your salt intake I'd ask for low/no salt. Make dinner reservations in advance. At check in they only offered 5:15 or 8:30. Also, book any activities in advance as they do sometimes fill up. It's difficult to find rooms at the current standard rate of 45000 points a night, but if you can that's a great deal. I'll be curious to see what the rooms go for after Hyatt devaluation.

Exceptional staff, we felt well taken care of for the whole trip. The grounds are beautifully kept and this was exactly what we were hoping for: the perfect relaxing getaway weekend

Loved my stay! The property is beautiful, the staff was absolutely amazing. The gentleman at the valet remembered my name and room number throughout my stay and when he would happen to be driving by on the cart would always offer a lift to wherever I was headed or to grab bags from my cart etc. I was shocked that almost no one got in the pool/hot tubs! my entire time I saw no one get in the pool and only 3 people get in the infinity hot tub for maybe 10 mins each. Even the japanese bathhouse was 100% empty when i spent 2 hours in there. I felt like I had the resort to myself! There were people there lounging by the pool and plenty at dinner and on the property but no one seemed to be getting in the water. Perhaps they all had hot tubs in their rooms? The food I read reviews that it was so/so. I had the steak entree and the beet salad appetizer along with the cheesecake for dessert. My meal was abosolutely10/10 ( I ate at sur house not room service). The ridge hike was nice to get the blood pumping the hike lead was super cool had a great sense of humor and knowledge on the area/woods etc. Noise level is essentially a zero which is unusual but it was nice. At the pool I kinda wanted a little background music but I recognize this is a resort geared at romance and relaxation and they probably want to keep it calm, quiet and relaxing. The only things that were not 100% were my in room coffee machine- I ran water through it a few times and noticed mold/sediment comming out. Ran it until clear, but my coffee tasted very strong like mold, so I went to the check-in building and got coffee there. The jets at the japanese bathhouse were not workingn when i visited. Other than that this is the the top hyatt property I have even been. I was again, truely blown away by the staff, their kindness, attention to detail and their energy. I was solo and definitely think that although I loved my stay, it would have been enhanced if I had someone to share it with.

The dreamiest resort on the coast! Exceeded all of our expectations. Staff was welcoming and friendly, the food is top notch The property itself is absolutely studying, and the views are to die for! Worth every penny for this experience.