Residence Inn Charlotte Uptown

Outstanding location, amazing staff and employees!! So kind and helpful, especially Anna!!! The experience is always wonderful!

Very seamless check in process with friendly staff. Hotel was very nice and clean .

The view of the city was the best part of the stay

The hotel is located very close to the conference center and stadiums which is a plus. But it could use a little TLC! It’s a bit worn in places and attention to detail isn’t up to par. Breakfast was good and our room was spacious.

Nice clean, large rooms with a yummy breakfast each morning. There was a large assortment of food each morning and was always kept full and clean. Shirley the worker was top notch at maintaining and managing this area. Front desk was nice and friendly as well.

Marriott delivered a first-class experience from the front desk to housekeeping. I want to give a special shoutout to Shirley, who prepared our breakfast each morning. Her warm smile and welcoming demeanor made us feel right at home. Thanks to Marriott for hiring such quality staff!

The staff was amazing ..however we had a couple of hiccups but manager was on it!!!

The location

The information at Boooking.com was not correct. We booked a suite with 4 bed rooms and there were 2 and a sofa bed in the living room. They told that they do not even have that kind of suites in the hotel. This was a disappointment for our group of 6 people who wanted to sleep in good beds after a long trip.