Hampton Inn Lindale/Tyler

Night Auditor “Josh” , 5-12, 13, - 25 was outstanding. Great personal skills. Prompt and knowledgeable.. might consider giving this one a raise to keep him and advance within the organization.

Stayed here for 3 nights. Clean and staff was helpful.

The staff at the front desk was very friendly and helpful. Great breakfast, highly recommend

We've stayed at room #201, both got few bites. STAY AWAY!

This place was clean, convenient to the highway and fast food places (not my favorite but for this trip it was fine), the staff was friendly and the parking was a non-issue. I do wish that the rooms were more sound-proofed. I could hear every word that was spoken outside my door or on either side of the wall. BUT, they had cookies in the lobby so some of that is forgiven.

Good Breakfast, comfortable beds, great service

lot of traffic, noisy sometimes

The hotel room and breakfast was very good. The breakfast was the best we had in many years The only problem we had was with our hotels.com reservation. We accidentally selected January 30 and 31st. We had just made the reservation on hotels.com just hours before we arrived at the hotel. The reservation was suppose to be December 30th & 31st. So we tried to change the date with the automated Hotels.com customer service, but the end result was to penalize us for twice the cost/money for one night stay. So one night stay at the Hampton was over $200. I am going to try to speak to a hotels.com representative after our return home. If nothing can be resolved in the costs, then I am not going to use Hotels.com again. If making a reservation online was a simple task, then I would not gripe about this, but it is not. The process in completing an online reservation is too complicated and difficult without over looking something or resolving an obvious mistake like the mistake we made in making a reservation after a long nerve racking, all day long drive across Louisiana and Texas. You see to make a reservation, the reservation starts with the date of January dates, even though it is still December. So what we did was just change the date to the correct dates, but it was not for the month of December, it was for the month that popped up on the app to start a new reservation, which was the month of January.

I have stayed here before and that’s the reason I came back. I can’t say enough about how wonderful this place is. It’s located right off of Interstate 20 with easy access. The ambiance is incredibly relaxing especially when you are overwhelmed with your travelling issues. This is the place to go to take a load off and forget about all that is troubling you. The beds are clean and so comfortable. The shampoos, soaps and lotion dispensers in the shower are a hige plus. They leave you feeling so clean and refreshed. The TV is large with a nice selection of channels. All of this and more for a surprisingly reasonable price. You will not be disappointed.

Nothing. It’s perfect in every way. I wish all hotels were like the Hampton Lindale.

Cleanliness