Hampton Inn Boston/Braintree

Checking in the worker meningitis that my card was being declined while I was on the phone with my bank with them saying no charges were even being sent through. Then they said I should just pay cash so I had to do 4 withdrawals costing me 20 bucks. Very weird. Room was okay. You can tell the place needs some work. Fire alarms first night at 4 am. Breakfast was good for free breakfast.

All went. Hotel is nice and clean.

Clean room

Very run down. Peeling wallpaper, old smelly carpets, hallway doors that don’t open, public bathroom door that doesn’t lock, no one at the front desk. We have stayed here many times but we won’t be back. Staff that was here were very polite and helpful. This is a corporate issue

Fine

The staff was excellent! The rooms were clean but the beds were just OK as far as comfort. The indoor pool/spa is a nice feature but it was way over chlorinated. Even after a shower my skin smelled like chlorine for a good 24 hours. The breakfast was great and the lobby/sitting area was comfortable.

Don’t have to deal with people at all when you have digital check in

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I like the pool and the breakfast area was fine. However the hotel seems old and needs a lot of repairs work. My room 's door was full of big scratches. The mattress was terrible worn out, plunge, and about to fall off.

Service was outstanding from check in to breakfast. People were very nice and very polite and very helpful. It felt great! The room was just fine. The hallways are rundown with chipped paint and stained rugs and lots of wear.