Homewood Suites Columbus - Airport

Staff was nice

Living room TV wasn’t working our entire stay, tub was peeling bad, a gallon of half used milk left in the fridge, no spoons or forks in the drawers only butter knives, trash cans in the hallway were overflowing

My mother's car was vandalized and the staff wasn't helpful.

Where it was located. The staff was so nice!

I can’t find anything I didn’t like

ok

The front desk was very helpful and friendly. The young lad who worked Christmas Day was smiling and helpful.

Pool was closed, and hotel needs some updating in their rooms. No Christmas decor.

This is an under-maintained and mismanaged hotel and unfortunately it is not worth staying in it. As a Diamond member in Hilton, I have stayed in my fair share of Homewood Suites. They are typically mediocre and serviceable, but this one does not even meet that standard. If I don’t give them one star, it is because the front-desk staff was stellar in working within conditions that are not appropriate. The room was dirty. I arrived near midnight and unfortunately could not see what came on daylight, including a nondescript pink stain in both the carpet and the bed sheets, a dirty bathroom and fridge and generally very poor upkeep. When I raised this with the front desk, she told me, clearly mortified, that she was the only person working in the hotel that day and that housekeeping was overstretched. I think that if they cannot clean all their rooms adequately, they should block part of the hotel and only offer the rooms they can handle. The stay was nearly 200 dls plus pet fee, which is very high for a two star hotel.