Spark By Hilton Ames

Location

Terrible layout, dark room, bare bones. Only 1 bath towels.

Was surprised that they offered a very limited breakfast selection. Only packaged muffins, bagels fruit, yogurt and instant oatmeal. Besides that, the stay was very comfortable and staff was very friendly and helpful.

I would give them negative stars, but this site does not allow that. I would not recommend this hotel to stay at if it were the last place to stay in Ames, IA, do yourself a favor and stay at the Country Inn Suite. We recently stayed there on Friday night, the TV was not working, the bathroom sink had no hot or warm running water (if it were 1925, that may be okay, but it is 2025). I thought because it was a Radisson Hotel we would be okay, boy, were we wrong. We did not stay the second night of our reservation and all they told us we would have to call Expedia (which is a nightmare as well). No adjustment to the bill or anything (except sorry). You have been informed, not a viable place to stay.

There was no hot water in our room, the breakfast consisted of watered down coffee, old apples, and hard bagels you could not cut into. We asked for more towels as we did not even have enough for two people in our room and were informed that they were struggling to keep up with the amount of people staying in the hotel. This was a graduation weekend for Iowa State, perhaps they know we likely will not be coming to stay again in the future and do not care if we like our stay in their hotel.

Non functioning ice-maker in first floor. While our room was clean t, the room with the ice-maker was not.

This property was a bit dated which is fine as long as it’s clean. I cannot say that our room met any cleanliness standards, from the toilet having spots on it to the flat surfaces like the desk having very visible grime and smudges on it. This made me question what else was not clean and made for a not so relaxing stay.

Big dogs barked in a room across the hall till late at night. I’ m All for pet friendly but put all those rooms together on one floor. Room was dirty. Fan squealed in the bathroom. Mini fridge in room did not work. Rooms needed updates. Ice machine did not work on our floor. Cold breakfast option, but coffee was good.

Not sure how this hotel is three stars.