Courtyard by Marriott Cocoa Beach Cape Canaveral

I have had a great experience while staying at the Courtyard Marriott Cocoa Beach,FL. All the staff have been very nice to me but one person who stands out is Dhara, She went above and beyond in making me feel comfortable here and she added to the pleasant experience. We had family come from 3 different states for a special memorable experience and she added to that. I was under the impression. She was the general manager due to her likeness, her kindness, her experience, expertise and Customer Service.. Though we are just arrived from Connecticut, she made the arrival exceedingly better by checking us in to a very nice room with a balcony. The view was amazing. The room was extremely clean. She added that final touch to such an amazing day. It was really fine, very clean. Very pleasant The Customer Service from every single person we counter was amazing. I might add that the young lady that work’s in the evening was quite pleasant. Also on the young lady that worked at the Courtyard Cabana was very kind, pleasant with us as we continue to have more than our share of fun, but again just wanna say thank you as well to the housekeepers housekeeping manager should be so proud of her team members as that room was impeccable. Again, thank you for such an amazing experience. Should we arrive back to Orlando Florida for the next cruise to Stephanie will be our destination hotel. Dhara one day you will be hiring me. It would be a pleasure to work for you. You’re such a connector of people your experience your intelligence shows at all thank you for being so kind and being so understanding you are definitely a people person.! 👌🏾❤️💯

Orfu and Dawson were great getting us checked in after a long day. When we first arrived Dawson was very cheerful. Got checked in the room and it didn’t have a couch and I thought I reserved that as part of our room. Went back to front desk Orfu said no worries we can change it with a couch with the same rate. Went to get our stuff and Dawson had our room keys ready! The rest of the staff was pleasant the rest of our stay as well!

Rochelle was the bartender in the bistro bar and she was amazing. Great service and fast. Perfect drinks.

Staff location to cruise pier and beach

Check in abs check out process. New systems all staff was confused and frustrated took 30 minutes to check into a pre paid room. Payment made via booking did not show in their system they attempted to charge me again VERY FRUSTRATING EXPERIENCE

Petit déjeuner nul. Pas de buffet et pas de choix.

We stayed at the Courtyard prior to a cruise departure and were impressed. Our last stay here was 2018 so it has been a minute. The updates were well done - best I have seen for most hotels. The staff was EXTREMELY friendly at the front desk and the Starbucks / Bar area. It was so easy to grab breakfast and coffee in the morning before heading to the ship. While it is a littler further from the port, it is well worth it!

Thank goodness for fine folks like Ellen, made my arrival amazing after long day traveling. As frequent visitor, she provided quite the welcome back