Sam's Town Hotel & Casino, Shreveport

I picked this hotel specifically to use the pool and hot tub. But only after I got checked in and changed and went to the did I find out it was closed for the week. Hotels.com did not have this disclosed on the website. I was not happy about this!

Good hotel. Good location. Cafe downstairs open until 2:30am for a quick bite. Only knock o me was the casino is smoking (They do have a non smoking floor), & the table games aren't open 24/7, & close at a certain time. Good love music on both Friday/Saturday nights.

Clean & comfortable room. Awesome staff. Very friendly. Great view.

Too Smokey in the casino. Small. Not enough variety of games. Room was ok.

Absolutely never again. Dangerous area, sketchy people roaming around outside. Valet is closed after 11 pm, so if your flight is late, or you get caught in traffic, you’ll end up having to drag your luggage over a dark crosswalk of drunk people. No security, extremely sketch. I rarely write reviews but I’d rather sleep in the car. We just left and drove another hour away and found something that was safe. STAY AWAY

My husband went to the casino and the key would not work to get back on the elevator: front desk would not let him get a new key so they had to wake me up at 2am to come downstairs to “approve” him.

Clean room and quality service.

Room very clean and the staff was exceptional

It was uncomfortably cold in the lobby area of the hotel. I understand it's probaly for health reason but it was brutal..

Amazing tub. But that was the extent… Several outlets in our room didn’t work. The pool was down for maintenance and that was NOT in the hotels.com listing. One light in the room didn’t work. The desk attendants were very abrupt in their speaking. Great location. Decent parking.