Spark by Hilton La Grange

Staff was nice.. room was clean

Pool was cold .. only a couple of choices for breakfast.

Very cheaply put together, toilets flush was broken so ran the entire time. And some staff were a little attentive when others were not. Hate to give this review but honestly, not a good experience past a one night stay.

We stayed at the Quality Inn in El Paso, TX, and Little Rock, AR, on our trip to La Grange, KY. Quality Inn so far had been great, but La Grange was a different story - no pull-out couch, no coffee, no microwave in the room - but that was not the worst part. We got there on Sun, Jun 1st, 2025, and the parking lot was being resurfaced, no biggie, until Monday, when we realized the hotel itself is being renovated. This was a working vacation, and I am studying for my masters, the hotel was getting new windows-a lot of sawing and noise, the breakfast area was not maintained-I had to find and get butter from the fridge every day, the same gallon of milk was used from Monday-Thursday, I had to find the creamers in the cabinets; we were being pushed on Thursday to let them change our window during work hours, and we had a worker just walk into our room without knocking. Very rarely was someone at the front desk; you had to call a number to get assistance. The construction noise was extremely loud and made it very hard to work or study. The front of the hotel was completely blocked for 3 days, and construction debris was in the stairwells and hallways. I spoke with the manager, who said the website should have said the hotel was being renovated into a Hilton Spark. When I told her we were not told, she shrugged it off. I told her I reserved a Quality Inn. No cleanup in the rooms, a few of the construction workers were staring at my teenage daughters.Theres more, but out of space.

First of all, we didn’t realize it would be under construction during our visit with sounds of saws squealing all around us. The indoor pool was cold. Most usually they are warm. Half the family had to take cold showers since the hot water disappeared. The room was booked for 5 people, yet the 5th sleeping area, a couch, did not have a pillow or blanket provided until requested. The breakfast provided was toast, cereal without enough milk, pitiful waffles, and orange juice that looked like lemonade and tasted like water. Needless to say, I was unsatisfied.

Upon arriving at the property its a "spark" hotel with a quality suites banner. The entire front is under construction there was no windows, the front walkway was getting new concrete poured. The contact property on expedia led me to not the hotel. I was told to use the side entrance and that the doors should be unlocked. They were locked so climbed through a hole in tbe wall were the window should be to go cgeck in. Booked a king bed suite, got a two wueen bed room. Bathroom was dirty a bar of soap was left with im guessing pubes in the shower. Breakfast is supposedly 6am-9am went to see if it would be worth eating and they taped over the times and told us its not till 7am. The only good thing from the stay was the lady at the front desk, trying her hardest in a crappy situation to help guests.

The hotel is under construction and understandably there was some mess. But it was bad. The remodelling was pretty bad with overspay and bad paint lines everywhere. Our first night they gave us a key card to a room that was occupied and we got there at midnight. So we scared the people in the room and they scared us. The elevator smelled like sewage. The construction crew was living in the hotel so they would eat out back using old tables and buckets. It looked like a mess back there and we even witnessed one of the men releiving himself in open view. To top things off, hey never cleaned our room over the 3 days we were there.

No microwave super small fridge and no protein for breakfast (eggs or meat) just waffle and grain. Otherwise it wasn’t bad. They doing a lot of work so it wasn’t completely safe. But it was clean.

Everything was under renovation. It was half open and completely dirty. We have cigarette holes in our comforter and brown stains on the sheets. The wires were sticking out of the walls. We only stayed one night and they did not refund the other two nights. It was the worst hotel I have ever stayed in.