SpringHill Suites Chicago Lincolnshire

They clean rooms every other day but they let you know upon checking in day two we found some sought of bug on the bed a picture was taken and showed to front desk staff she sent maintenance he tried to assure us it was a harmless spider that came in through the window that was very un expectable our room was switched upon me asking management never reached out to us with and apology . We did a 4 night stay at the property

They clean rooms every other day but they let you know upon checking in day two we found some sought of bug on the bed a picture was taken and showed to front desk staff she sent maintenance he tried to assure us it was a harmless spider that came in through the window that was very un expectable our room was switched upon me asking management never reached out to us with and apology . We did a four night stay at the property

Great customer service. Property needs updates, including new hotel room carpeting (or at least carpet cleaning), new caulk in bathroom, and fix mismatched doorknobs and hard flooring. Hair on sink and in towels, which is gross. Woken up by the smell of cigarette smoke coming through the window.

My AC did not function properly. The room never got to temp even though I cranked up the fan to high and temp to 60. I didn’t extend my stay for that reason because they were full

Garbage cans constantly overflowing. Stairwells and hallways not cleaned often enough. Dirty laundry carts left sitting in the hallways indefinitely. The place seemed under staffed.

Good choice for 3 travelers.

Breakfast was pretty good. And Aaron was very nice at the front desk. The other guy working did not bother looking for the missing conditioner in our room and the extra bed cover for the sofa bed.

Lots of loud kids on our floor until late. and over crowded pools.

Staff was very professional and room was perfect.