Fiesta Resort Central Pacific - All Inclusive

Renovation on room

The room assigned to us was in poor condition. The toilet did not flush properly, and the bathroom door remained ajar with no option to close or lock it—an issue that significantly affected our privacy. The beds were uncomfortable, and the room lacked sufficient pillows, making it difficult to rest. Most concerning was the attitude of the front desk staff, who were dismissive and unwilling to assist when we raised these concerns.

When we first arrived the woman at rhe front desk was not very friendly and helpful...my room toilet was cery dirty and shower wasn't working properly...my son's room the shower wasn't working...my daughter's room, her toilet wasn't working...i called the front desk and it took 20 minutes before someone answered...The cleaning lady for our rooms came late everyday...The restaurant staff were amazing and very friendly...the front desk kept canceling our dinner reservation...the same woman from the first day at check in canceled our reservation and told us to eat at rhe buffet...then she didn't give us a ticket for the next day reservation...too many issues 😉

Great

Great food and service

No clear direction on what line to take to check in. The check in process was very long. The place is very crowded. The facilities are nice. Staff is friendly

Been to many all inclusive and this one was the worst I’ve been too. I’m easy to please and am not a picky eater but the food here was so bad. Only place open was the buffet, the definition of quantity over quality. Mostly cold and tasteless food, we ended up leaving the resort early to go find food because the buffet and beach bbq snack bar was so terrible. Property was in decent condition but is in a need of a remodel, felt old and neglected. Staff were mostly good, attentive but unmotivated and I can’t blame them

Good stay....check in was good...no major language barrier....nothing against this hotel..but I would seriously suggest travelers stay in a regular/non resort hotel...you will save tons of $$...just my $0.02. Again, our stay here was good...but way too pricey...this is the only resort West of San Jose...in the Puntarenas area..I would also recommend staying on the Caribbean side of Costa Rica...East of San Jose...the beaches are white and the water is a vibrant blue...on the western side...(which is where this hotel is located)...the beaches are black and the water is dark...can't say I didn't like it...just not something I'm used too...this is caused by active volcanoes in the area....again...nice hotel...but I would look at other options....preferable on the Caribbean side of the county...incredible staff....

Todo muy bien, excepto los baños, el aire acondicionado del cuarto nunca funcionó

Excellent activities and entertainment.