Hotel Ilaria

Our second time visiting after three years. Rooms have been refurbished to a good standard. Staff as previously, exceptional. Great service from arrival to departure. A mixed bag of other guests, which always results in some interesting conversations during the afternoons, when the daily complementary drinks & nibbles are available. This hotel is very well placed to explore the beautiful city of Lucca.

À deux pas du centre et du Duomo Super buffet pour le petit-déjeuner Super accueil.

Pozitionarea hotelului Mic dejun foarte bun Personalul foarte amabil Curățenie

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Kahvaltisi , konumu , temizligi , yardimseverligi cok iyi.

Begenmedigim bir sey yok. Fiyat denge mukemmel.

Location

Soundproofing in the tower rooms is very poor, one night we were woken by a neighbor’s alarm which went off for 30 minutes at 6am and the other 2 nights by a child screening next door through the night

Tutto…. Pulizia, posizione, gentilezza , disponibilità

Nulla

The staff on reception were very friendly and helpful throughout our week’s stay. They all speak excellent English but were very patient with my attempts to speak Italian. We bought tickets for a Puccini concert (a real treat) through reception which was cheaper than buying online. The staff at breakfast were also very friendly and made coffee to order. The selection at breakfast was very good. We stayed in room 103, which given that it was close to the breakfast room and faced the street, was surprisingly quiet. The room was compact but had everything we needed for a week, for example, there were plenty of charging points. The mattress was a bit firm for us but the pillows were comfortable. The bathroom was spacious and well laid out although the shower could have been more powerful. Having stayed in Lucca before, but at the other side, we preferred this location. It is quieter and lovely to walk around at night. There is a fountain very close to the hotel that has potable water and it tasted very nice. There is a Conad supermarket in Piazza Carmine about a 10 minute walk away, which is well stocked. There are lots of restaurants nearby. We ate lots of delicious gelati in Lucca but our favourite was in Momo Gelati in Via dalla Fratta not far from the hotel. Without doubt the highlight of this hotel is the Prosecco time which was free from 5pm to 7pm every day. It was really sociable, and a lovely end to a day sightseeing to relax and chat to other guests. Coffee and tea are available all day long and in the afternoon there are snacks, beer and soft drinks. We would happily stay in this hotel again.