Holiday Inn Express Dandridge by IHG

We were able to walk right across the street to Shoney’s for a nice dinner

This was an overnight stay for us right off of interstate. It was convenient, quick and easy to get yo

Property is older but clean.

We stopped at this nice little hotel during our travels. We were just traveling through, but it is close to Dollywood. We arrived late, but the staff was very helpful and prepared for our arrival. We were traveling with our dog and they were very helpful with instructions on where to walk her and to get in and out of the hotel for her walks. The extra charge for having our dog stay with us was a little on the expensive side. Not that it affected us, but they only accept dogs. The morning breakfast was also very good. The gravy and eggs were very good. The biscuits could have been a little better, but I’ve had plenty at HIE hotels that are much worse. It may have been the time of year, but you really must have a reservation. When we arrive they were already sold out and only accepting reservations.

Nice quiet and comfortable! Will definitely stay again!

My husband had a room block code that we forgot to enter when we made the reservation, the woman who checked us in assured us that was no problem and her manager could fix it the next day, but when we approached the manager the following day she was annoyed and short with us. She cut my husband off mid-sentence and when I spoke up she rolled her eyes at me and told us because our reservation was made through IHG she wasn't going to do anything to fix it. I was astonished at how rude she was and because of her behavior I would never stay at or recommend this location to anyone. To make matters worse the yogurts they were serving for breakfast all week were over a week expired which I unfortunately didn't realize until after feeding my infant son one. On our last morning there I checked and they were still serving them, this is basic food safety that was disregarded. Horrible location. There were also ants crawling along the floorboard of our room which was disturbing when we had a baby and toddler crawling around in our room. The shower drain was also clogged.

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Service was top notch! Cleaning came through daily unlike some other places. Every staff member was helpful and friendly and knowledgeable. Our only meh . . . was the constant spraying thing hanging in the hallways—due to allergies.

We arrived very late, just an overnight stop on a family road trip. Check in was very quick and easy; the lady at the front desk was very nice. The room is clean, beds are comfortable. It’s more than adequate for a quick overnight stay. I would stay here again. Access right off and on HWY 40 is super convenient.

As always, this was a great place to stay. The rooms are nice and clean, and the service was excellent. Would recommend to anyone