Red Roof Inn Columbus Northeast Westerville

6/10

6/10

First room wasn’t a King as requested, room smelled horribly and mold in bathroom. Second room…..A dump, dirty, mold in bathroom disgusting, bath tap non stop dripping so rust in tub, soap dish gone from wall. Hair dryer didn’t work. End table lights….one had a red bulb and one had multiple colours that swirled on ceiling when you put it on. Returned both bulbs to office and they just put same back later that day. Have stayed here multiple times in the past when visiting family. This was the absolute worse. One positive, the bath towels were nice.

Dirty. Stained linens. Didn't even want to use shower.

I would stay again

Roaches, Bed Bugs, Drug Addicts in rooms, Denied Refund

There were roaches,spiders and flies in both mine and my friends room. The bed had dirt and grass in-between the sheets that were also stained. We checked out immediately and when we tried to get our money back they refused us and hotels.com.

Asked for an early check in, was told $50 fee to do so. Then was told it is a corporate policy, followed up with corporate, it is not, it is up to the individual property. Then was told we could check in an hour early for no fee, when arrived , would not let us . Stayed three nights, never emptied our trash can at all. Did not clean up or replace wash cloths or towels . Had trouble with the card reader on the door. Property is poorly maintained. It is in a nice area, quiet, felt safe.

The staff was very accommodating when we needed to check in early.

Our frig didn't work but we didn't fuss about it because we were in our room but to sleep. Had to ask for new towels being there for four days and the gentleman at the front desk seemed like I was bothering him.

Bedbugs in room and they refused to refund money through Expedia.