Best Western Plus Cairn Croft Hotel

clean

Comfy bed. Clean room with shampoo... Pool and sauna was good but could be hotter. Last time I came there was a kids hockey team and way too many kids in both unsupervised. Why I came back again to relax with less people. Told them should advise if big group. She felt bad and gave me a free breakfast couple. Tyou

See above

Pool and jungle gym. Plus the new mini putt course

Nothing

Kids had lots of room to explore and move around indoors.

The hotel looks better in pictures and could use major tlc. The carpet in our room was scary looking, there were dust and hair balls travelling down the hallways, and the genera hotell area as expected this far up Lundy's lane gets a little busy with "characters" roaming around and panhandling from early in the morning until late at night. We come to Niagara several times a year and usually stay within Clifton Hill or the new casino area. We chose this location for the pool and sadly it was way smaller than expected and honestly Instagram influencers I am convinced had been paid for the ad as to which I fell for this time.

All around this is a very cool hotel, especially for a best Western. Our child enjoyed all the amenities, mini putt, pool, hot tub, play place and arcade. Everyone was very friendly and there was an overall cool vibe to this hotel.

Everything was sanitary, but there was dirt on the outside of the fridge and there were black hairs in the shower. Other than that though we have no complaints about the cleanliness.

Very good staff specially the lady on duty when we check in her name ezy she is very accomodating .